Computer-Help.net

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184 Eaglecrest Dr
Matthews, NC 28104

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(704) 882-7551
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Saved Soda Soaked NOOK. The wife got sand and soda in her out of warranty NOOK while at the beach, and it stopped working. So when I got home, I took it to Dave for a miracle (plu...

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All reviews seem positive

Saved Soda Soaked NOOK. The wife got 6/4/2012

Saved Soda Soaked NOOK. The wife got sand and soda in her out of warranty NOOK while at the beach, and it stopped working. So when I got home, I took it to Dave for a miracle (plus I did not want to have to buy a new NOOK). He cleaned it out & soldered something on the board; now it works like new. He also backed up all her stuff on a flash drive so she will not risk loosing her data. All of this was much CHEAPER than buying a new Nook. more

Repaired electrical short in 6/4/2012

Repaired electrical short in notebook.My notebook was acting up, so trying to make sure my power plug was in ok, I pushed the plug all the way in. With it still on, I could hear it rattling around inside. Guess I shorted something out, because my notebook died. I called around & this place at least gave me hope. Dropped it off & the next morning they called with the estimate. The next day & $140.00 later my notebook was back to me working BETTER than ever. They replaced the plug & even killed a couple of viruses they found. I highly recommend this place to everyone. They do very good work. more

Repaired while I was at breakfast. Took 6/4/2012

Repaired while I was at breakfast. Took my computer to Computer-Help at 9:00am then went to breakfast. While eating, I got a call saying my power plug needed replacing, and approved the repair. As I was driving home, I got a call saying that my computer was ready. I went back to computer-Help, tested my computer, paid, and was mowing grass by 1:00. They even cleaned the thing up some. Talk about good service; I am very impressed! more

Super job! Found the positive reviews 6/4/2012

Super job! Found the positive reviews on the net & called this place. The location was easy to get to, & so I dropped off my computer within the hour. The guy called me that afternoon & asked a couple of questions. At 4:30 he called & said my computer was repaired & would be ready for pick up at 7:00am the next morning. (It needed security updating over night.) Oh boy, my computer has never worked so good, & it is really fast now!! This was well worth the money I spent -- & a lot cheaper than a new computer! more

Painless House Call! Davis solved all 6/3/2012

Painless House Call! Davis solved all our work, home, & remote printer problems. 1 by 1 after we all lost the ability to print anything; I called Davis. Having literally spent almost 3-hours on the phone with RR tech support, I had Davis come over. He repaired 1 printer; synchronized both printers for everyone to use remotely; linked in 4 Android phones & fixed the wife??s iTunes problems. He is one smart dude, & can repair everything. Now all our stuff is working flawlessly. Thanks for the painless house call. more

My kid COLORED on my iPad with dry 6/1/2012

My kid COLORED on my iPad with dry erase MARKERS; but they did not erase. I was afraid to try & clean it with stuff that would melt the surface, & also was worried about scratching the screen & pressing too hard. They took the thing apart & cleaned my screen. Everyone else in town wanted to change out the screen at over $100.00, but this place said they would try to clean it first. They only charged me for 1hour of labor. For less than $75.00, the thing looks like new; the only mark still left on it is a scratch on the case which I did. Keep your kids away from your iPad (& markers). This company is worth knowing about. more

Fixed my Smart Phone! Knocked my 5/30/2012

Fixed my Smart Phone! Knocked my Verizon smart phone into a sink of dirty dishes & soapy water. (Per the web, tried to dry it out in some rice, but after 2 days still got nothing.) With nothing to loose, I called this place, & was told to drop it off. Just after lunch the next day they called me using my fixed phone. I picked up my phone after work & everything is restored an functioning like new. Very happy I called, this is the best $58.00 I ever spent. more

They put a new fan in my laptop. Best 5/29/2012

They put a new fan in my laptop. Best price in town: with labor it was under $100. They cleaned the thing up so it looks like brand new. They also fixed the software so it is running faster. This place gave me a great deal. They got my laptop back to me real fast too. My laptop got a new fan, & I am a new fan of this company! more

You are my go-to computer guru. Thank 5/29/2012

You are my go-to computer guru. Thank you again for coming over today; you saved my computer once again. To be honest, I just don't know what I would do without your great company. Thanks again!! more

When our SERVER crashed, we thought it 5/28/2012

When our SERVER crashed, we thought it was the end; & of course we had no recent backup. Computer Help was able to perform data recovery & upgrade our old server which is still working 5 years later. We were extremely pleased; & continue to use Computer Help for ALL our computer issues. This company is so good, we contracted with owner Davis McCarn to do all our IT work. 24/7 Davis is available for our call, and our older equipment is still running as if it were brand new. I highly recommend Computer Help for any computer, networking, & server work you need. (He now keeps all the family computers working too.) Davis is a true computer genius. more

Davis did an amazing job. I was so 5/28/2012

Davis did an amazing job. I was so IMPRESSED with how easy the process was & the unbelievable quick turnaround. They give excellent customer service. I am definitely satisfied with the data recovery. I haven't checked all my files yet, but it appears as though they were all recovered. I am a completely satisfied customer. The price was wall worth it, & I will definitely recommend them to others, as well as use them again if need be. This place is the real deal. more

GREAT SERVICE!!!!!!!!!! 5/7/2012

Sunday night my computer stopped and would not turn back on. With finals due, I called Computer-Help that night and explained my situation. I was able to take my computer in on my lunch break and picked it up fixed after work. Not only did they save my data and fix my problem, they also went in and put up new security for me. I highly recommend this company to anyone, and will return for all future problems. more

Very good price & FAST service! 5/6/2012

A great price & I got my computer back the same day; incredible customer service. Simply the best experience & do recommend to everyone I know. Other shops estimated over $150.00 & said it would take a week to ten days. This place really understood how important getting my computer back fast was to me! Despite being swamped with work, they immediately started work & got my Dell back to me before 6pm; & for only $85.00. more

GREAT COMPANY! 5/4/2012

Dave's the ONLY person to make me not HATE my computer. My computer?s only for personal use, & over the years all have given me trouble, & needing repair. This never helped much, so I'd buy a new computer, & start over. When my 2-month old computer started acting crazy, I searched the web for answers. By a miracle I found Computer-Help, & called them. After chatting, the owner asked me to bring my computer in, & I explained I was in San Diego, CA. However, filled with so much hope, I packed my off to NC. Within days, I was told what was going on with my computer, & a week later my computer was back in my hands working beautifully. Davis McCarn is the BEST computer ?guy? I have ever dealt with! Dave knows his stuff & definitely EARNED MY BUSINESS. I have been telling everyone about him & 2-friends have now called him - even from southern CA. Thanks Dave Computer-Help will get all my future business because I plan to never have to search for a computer wizard again! more

This place can fix anything!!!! 5/2/2012

This place can fix anything! I have taken computers here for repair since college, and should have left a review earlier. Each time the computers have come back in much better shape than they were to begin with. For the outstanding work this business does, the prices are very reasonable. Computer-Help will perform much better work than the big chain stores for only a fraction of the cost. I recommend this business if you're computer is having any trouble. more

Sympathetic to College Students 5/2/2012

Thanks for coming over so fast!! Night before last, my computer stopped & would not turn back on. With a paper due & finals this week, I called Computer-Help & explained my situation. (The owner is sympathetic to college students in dire straights w/deadlines) The owner came by around 8:00pm that night, & picked my computer up. I picked up my FIXED computer 14 hours later ? no kidding!!! Not only did they do data recovery and fix my problem, they also went in and put up new security for me. I turned in my paper on time (an hour ago) thanks to this place. Call this place if you have a computer problem! They saved my neck. Thanks Davis! more

Best in NC!! 4/25/2012

I left this review on another site & wanted to be sure to do it on here too. I cannot stress enough that if you are having computer problems & are in the Charlotte area, call this guy. Do not go anywhere else -- this place is the best, & you will not be disappointed. These people are number 1 in my book for computers. I have used them three times in the last year for a broken laptop, bad hard drive, & an iPad Trojan; each time I got great service. If you need computer repair, they will even come to your home, work or wherever is convenient for you, so they can work on your computer. The prices are ok, too. I have referred many friends to them & of course will use them for any problems that come up. Got an issue with your computer, don't hesitate to call them. more

BEST & MOST HONEST REPAIR SHOP IN TOWN 4/25/2012

Thanks You So Much! All my computers have been working extremely well sense you come to my rescue. The help you've given me and all the extra tech tools have really made a big difference! Everything now runs so fast, it's hard to believe this is the same computer. As a bonus, I also was able to use some tools on my son's machine. His computer had a bunch of viruses, but thanks to you, I fixed the problems he had. I cleaned his machine up and it is now working like new. You are one smart man and provide a GREAT service. more

Computer Genius 4/23/2012

Brilliant, Reliable Service, Integrity I found Dave McCarn over 7-years ago when I was in desperate need of data recovery. Though my computer had not crashed & was still working, the big box stores told me nothing could be done to find my files. In utter dismay, at 6:30 pm, I began calling local data recovery specialists. I figured if anything, I could leave a message. When I called Computer-Help, Dave answered the phone! After chatting for only about five minutes, I hung up with an appointment for early the next morning, & realistic hope that my files could be found! Before 10:00 am the next day, my data had been recovered. *** Since this was my personal computer, I was nervous about just how much this service was going to cost; and I knew my budget wouldn't allow me to spend thousands like a business can. Much to my relief, I found Dave's fee VERY reasonable. Now, almost 7-years later, I can honestly say that I can't afford NOT to use Computer-Help. *** In many ways Dave's most valuable help was when I upgraded to a new computer. With his advice, I purchased a very reasonable computer, & avoided overspending on utilities I didn't need. I then took both my old & new (in the box) computer to Dave. Not only did he transfer my data from one machine to the other. He tailored my new computer just for me. Now my very reasonable computer is a customized dynamo. According to Dave, the best way to avoid computer disasters is to set up & configure a computer when it is FIRST powered up. *** I'm pleased to say I no longer have an adversarial relationship with my computer. I use it without aggravation, & know should anything go wrong, all I have to do is call Dave McCarn at Computer-Help. more

Charlotte's BEST Computer Repair 4/21/2012

Computer Crashed Monday Night. I took my computer in Tuesday morning & Dave recovered my files. I bought a new computer & dropped it off for file transfer at lunch on Tuesday. I picked up new computer with ALL my old files and NEW security at 6pm Tuesday evening. The entire experience was OUTSTANDING!!!!!!!!!!!!!!!!!!!! more
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