Computer Guys

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18 E 16th St 2nd Fl
New York, NY 10003

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(212) 414-0321
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Reviews
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Best

Got appointment same morning. Diagnosed problem and switched out power supply on desktop. Diagnosed problem and made internet connection for laptop. Friendly, courteous, knowle...

Worst

After paying a $180 they created a new problem that made my computer nonfunctional and they refused to reduce the charge. Avoid this company at all cost

Great Service from Professionals 7/27/2009

Got appointment same morning. Diagnosed problem and switched out power supply on desktop. Diagnosed problem and made internet connection for laptop. Friendly, courteous, knowledgeable. A pleasant surprise. more
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Excellent 7/14/2009

From the moment I walked into their offices, I knew the experience was going to be positive. Their office was neat, organized, and very professional. I took my computer in because of a hard drive crash. They explained the problem in clear terms and were able to recovery my data at a fraction of the cost of other quotes I received. It is no wonder they have so many positive reviews out there. Pros: Very organized, fair prices more
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Everything a Computer Company Should Be 3/6/2009

I called them after a google search to help me with a virus infection on my computer. The lady who answered the phpne was great. I decided to drop off my computer since it is more economical than having them come to my house. The office was amazingly modern and very professional. The technician who worked with me was clean-cut, friendly and knowledgeable. He fixed everything for me and got everything running much more quickly than expected. \r \r This is the kind of service you should get everywhere! Pros: Convenient location, weekend business hours more
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Saved My Stuff! 2/17/2009

They were great. Fair prices and professional from the start. Their receptionist and consultants were both very friendly and helpful. We appreciated how quickly they were able to retrieve our irreplaceable photos after a hard drive crash. Well done. Pros: Open 7 days a week, nice people. more
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Best Service - Bar None 12/17/2008

After calling Geek Squad to setup our wireless network, we were having problems getting on the internet in the back of our apartment. A friend recommended I call Computer Guys to see if they could help. They came on a Sunday morning (I couldn't believe they were open!) and foudn the problem right away. The access point Best Buy sold me was made for smaller spaces. The Computer Guys technician recommended a stronger access point which we ordered. They came back and installed everything the next week and we haven't had a problem since - over 5 months ago! We are happy to recommend them. Pros: friendly, open on weekends, no travel fees more
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great service 10/30/2008

they helped us with our mac and pc network. gave great recommendations and installed everything quickly. very friendly techs. Pros: helped us on Sunday morning more
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Exceptionally good service 9/29/2008

When we needed help setting up our wireless network we called them. They were very helpful. They recommended an excellent wireless system that exceeded our needs. We are very happy we found them. Pros: Open on weekends and professional more
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By far the best! 7/7/2008

They have come to our house and we have gone to their office. Either way the experience has been outstanding. Their technicians are friendly, patient, and understandable. It is obvious they care about helping their customers.\r \r Pros: Good mannered people more
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great computer guys 6/2/2008

My wife and I use them for all our computer needs. They're great because she uses a mac and I use a PC and we can let them handle both. They are always helpful and objective in their recommendations. They always seem to know what we need without us ever feeling like they are ""selling"" us. Their staff is always attentive and easy to work with. Pros: Great location and they also come to us more
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Good Service, Fair Prices 5/12/2008

Computer Guys helped us with a crashed Dell notebook. They were able to get all our documents, pictures and music off of it and helped us transfer it to our new computer. We found them very fair in pricing and their service and response was quick. more
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Friendly/Fast 4/28/2008

Computer Guys setup our home network about 4 months ago. When they set it up, they told us exactly what to buy and everything has been running great. Their people were very friendly and the technician they sent was very fast and efficient. We are happy we found them. We have recommended them to a few neighbors who we think are happy - they haven't complained about their computers since! Pros: Easy to deal with Cons: not open on nights or weekends more
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Miraculous Data Recovery 4/13/2008

After a hard drive crash, I called several local companies to help me get my data back . I was really surprised how much some places charge and had just about given up when I called Computer Guys. The person who answered the phone was friendly and helpful while their pricing was very straightforward and reasonable. I took the computer to their office where they quickly recovered all my irreplaceable pictures and my expansive music collection. I am so glad I found them and am so thankful they found my data! Pros: Organized and Professional Cons: Available only from 9 to 5 more
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Definitely Worth the Money 4/3/2008

My MacBook wouldn't startup. I had taken it to BestBuy and the Geek Squad was unable to do anything for me. \r \r I called Computer Guys and was able to bring it immediately. When I returned later that afternoon my computer was ready to go with everything the way it was. No parts needed to be replaced and the charge was just for 1 and a 1/2 hours. I am not sure what they did, but they were pleasant, helpful, and totally reasonable.\r Pros: Nice people, organized office, very professional more
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pretty office, useless people 2/11/2008

After being told my laptop was beyond repair/data recovery with no diagnosis of the actual problem (and being charged for 2 hrs labor), I took the computer to someone else and they recovered the data for me in 30 minutes flat. Apparently it was a case of a broken motherboard which isn't that uncommon and is totally fixable (though in my case not worth it as I had a new computer on order). \r I'm sure if you need someone to configure your outlook or something similar these guys can do it but as far as something more complex...? don't bother. Pros: clean office Cons: they have no idea what they are doing more
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Super Smart Guys 9/19/2007

I found Computer Guys through a friend. They were able to recover my important documents and treasured photos after a hard drive died. Their prices are reasonable, their service is fast, and they made it very easy for me. Thank You! Pros: Nice, friendly, reasonably price Cons: None I can think of more
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Saved My Life! 5/25/2007

I called Computer Guys after a crash and was amazed they were able to get all my important files at a very reasonable price. They answered the phone, were very friendly, set me up with an appointment, and in no time I was back up and running. This company is the best. Dont go to one of the big box stores! If you want a company who is honest, knowledgeable and easy, call Computer Guys. \r \r Pros: Friendly, Smart more
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Their Name Says It All 9/21/2005

I originally found Computer Guys through Citysearch. Their name says it all. That is what they are - Computer Guys - clean-cut, friendly, knowledgeable guys that give it to you straight. I have worked with several of their consultants and have always had a positive experience. They may not be the cheapest, but they certainly provide value for what you pay. I recommend them without reservation. Pros: Knowledgeable, Well-Spoken, Fast Cons: Not for every budget more
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Charged a $180 to Destroy My Computer 8/2/2005

After paying a $180 they created a new problem that made my computer nonfunctional and they refused to reduce the charge. Avoid this company at all cost more
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Good service, nice people, great location 5/22/2005

Computer Guys is the only place I go when I need service on my notebook. Being a computer illiterate, I appreciate their honesty, speedy service, and willingness to help. No techno jargon and all staff is friendly and helpful. I highly recommend them to all my friends. Pros: Service, Speed, Location Cons: can't think of any more
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Nice, Smart People 2/6/2005

They were great. Excellent customer service from start to finish and I could not have been happier. Computers are always a pain to me and it is nice to have a company to turn to when I need help. I am glad I found them. Pros: Helpful, Good location, Professional service more
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Editorial

  • Customer-oriented drop-off, in-home or in-office computer services including networking, data recovery, Internet security, technical support and training.

  • 4/15/2005 Provided by Citysearch
Additional information
  • Hours: Mon-Fri 9am-6pm Sat 10am-6pm
  • Payments: Master Card, American Express, Discover, Visa
  • Neighborhoods: Union Square, Midtown, Flatiron District
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