I called because my sick dog wasn't getting any better on the course of treatment prescribed by this clinic, in fact her condition had worsened considerably after several days. The staff told me Dr. wanted to see her again and that it was fine to come in any time. When I got there about two hours later, I was told the vet was too busy with back-to-back surgeries to see me. She would, however, keep my dog into the back room to examine her between surgeries and I could pick her up several hours later. My dog had already been diagnosed with a contagious illness by this same veterinarian, so I don't understand why she wanted to take her back to where she was performing surgeries. That is a big red flag for me. And, since my dog was getting sicker by the day, of course I wanted to be present for an exam to ask questions and provide important information about her symptoms. I guess you get what you pay for. It seems that things are too rushed at this clinic and some corners are being cut here. The majority of the staff is quite rude and unprofessional. I will happily pay more somewhere else for better care and a professional, courteous staff.
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