Comfort Wigs Etc

Well, Don was was wonderful to me. I live on the East Coast and was desperate to find some help when I fried my new wig after only 2 days (I wasnt used to wearing a synthetic wig but had to get one out of necessity.) I accidentally opened up the oven door while I wss cooking bruschetta and it damaged the hair piece i had just bought. I took it to the hair salon I bought it from and they told me nothing could be done. I bought a few products from Don but didn't know how to use them. He was very generous in explaining what I could do and voila! It looks as good as new. He was completely delightful and so helpful. Thank you Don! I only wish I lived in Texas as I would be a customer for life. Susan \r more

I cannot say enough WONDERFUL things about this place. Don saw my daughter, spent two hours with her! And he did this when his store was closed for the day! He just happened to be there doing some catch up work. I had phoned in to get their hours and said to just come on in. WOW....He is very compassionate and caring person. He has a HUGE inventory. We love this place, and I will never shop anywhere else for a wig. more

I won't give my full name, but I am one of Don's clients, I am 18 years old, and I am suffering from hair loss, my junior year I noticed my hair line was receding adnmy hair started to fall out. Everyone at my school made my life miserable, I HATED going to school knowing that I will get made fun of due to my hair falling out. I was the only kid at my High School with a receding hair line, my confidence DROPPED majorly. So one day I decided to go online and look up wigs/toupees for men, and I saw Comfort Wigs etc in Lewisville, so I gave them a call. I talked to Don, and when I talked to him I told him my situation and he was very considerate and understanding, so we set up a consultaion. When I went I told him I very kinda uncomfortable because I was 17 and I didn't no any 17 year olds who had to go through this. But he told me once you do this, you will feel GREAT. Don was very generous. When I had the money to get my toupee I went back to him, and we fixed me up REALLY GOOD. I was definelty suprised by the way he styled my hair, it looked phenominal! I can't tell you through words what Don has sone for me and my life. He made me from having absolute 0 confidence in myself and the way I look to off the charts. Every month I go back to have him touch up my toupee and give me a haircut, I can't thank Don enough for what he has done, he has changed my life tremendously! Don is a VERY generous, kind hearted, funny man, we get along GREAT1 I am very blessed to have found this man. I wouldn't go anywhere else but Comfort Wigs Etc in Lewisville, and I suggest if your going through hairloss or chemo, I really recommend coming here, if I din't like this place or thought it was bad, trust me I would tell you. But honeslty from the bottom of my heart it's not a bad place, it's terrific, so Don if you read this, I want to thank you again for what you have done for me because I can not tell you enough for what you have done. Bottom line is Comfort Wigs Etc in Lewisville is PHENOMINAL! more

I called Don in a panic about my grandmother losing her hair due to chemo. He was able to see her that same day! He was very compassionate and professional. He also used a little light humor to help us both feel at ease with the idea of a wig. He was wonderful, and was able to bill her insurance company to help pay for the wig. Barbara also helped my grandmother with a bra fitting. It was a great experience for us and I'd recommend Comfort Wigs ETC to anyone! more

After starting my treatment, I was loosing my hair and my stress was increasing. more

Never again will this place get my business again. Don is downright rude and inconsiderate. The place should be called RIPOFF WIGS. He's got wigs sitting on the side that others have tried on and then sale from $200 to $300.00 depending on hows hes treated. No marked prices in store. He just makes them up and then complains about how your taking up his time. Not only are the wigs used, you have to deal with his bad behavior!!! more

I just wanted my hair back. But, chemo took it all. Barbara made me feel better. She even made me smile. My wig looked great! Almost a perfect match to my normal head of hair. Thank you for your patience and your expertise. Your attention to my need was wonderful. more

Just want to say that Don & Barbara at Comfort Wigs are the best- they are very compassionate and understanding- the inventory they carry is wonderful, especially some of the super nice human hair wigs that my wife tried on- I can honestly say that I will tell all of my family & friends about the exceptional service I received at Comfort Wigs! -Jason more

I sat with my sister while she tried on all the wings in the shop. Everyone was great and VERY understanding. After she finally made her selection, the owner ""tweaked"" it. When she walked out, you absolutely could not tell it was a wig. If I ever need a wig I definitely know where I will go ... Comfort Wigs in Lewisville. more

When a woman has cancer and loses her hair, it can be a traumatic event. The lady at Comfort Wigs could not have been more compassionate and spent time with me until I found the perfect wig. While I was there, a little girl came to the shop with her mother. When the owner invited her to sit in front of the mirror to have her ""hair"" done, she evolved from a quiet, shy little girl into a smiling princess. It was amazing to see her confidence grow in the short time I was there. When she left, she was a different child, so excited about her long hair. The lady helping me said this sort of thing is what makes her job so worthwhile. Whenever I stand in front of the mirror now, bald and feeling sorry for myself, I think of that little girl. more

Thank you so much! Great experience! SM more

I lost my hair, not due to cancer--was a hormone issue but, still, beyond devastating. I did not have an appointment, but Don spent literally hours with me, very patiently allowing me to try on virtually every wig in the shop. When I found one I felt would work, he trimmed it up so that it was not obvious I was wearing a wig. I received all sorts of compliments at work. So my experience with Don was very positive. I also met his assistant, Barbara, who assists women with prosthesis and found her to be very kind and compassionate. She assisted me that day and made me feel as though I was there shopping with my best friend. I would highly recommend Comfort Wigs. more

If I could give it less than 1 star - I would. I have to echo what others have said of Don - very rude and uncaring. He is dealing with women who have suffered through cancer, chemotherapy, and who know what else and all he wants is your money. He will over charge you so he gets paid not only by the insurance company - but also by you. Barbara - the only other employee there - is not much better - she trys, but is very slow at filling orders and NEVER calls back - I always had to contact her to find out if my order came in. I finally got so frustrated that I drove the extra time to Irving to Survivor Gals. I highly reccommend them. They were very helpful and I had what I wanted in less than one week without having to pay a penny. I had tried to get what I wanted from Comfort wigs for over 2 months and it was going to cost me $40-glad I never got it. I will NEVER set foot in that door again - don't care how convenient it is. more

Very unprofessional shop. Don, the owner is a rude, arrogant and obnoxious little man. NEVER go to these folks. They couldn more

I felt uncomfortable at Comfort Wigs at my very first visit. The only reason I returned is that it was convenient to my work and I needed a wig, due to chemotherapy. Don is arrogant and rude. He answered personal phone calls while he was supposed to be helping me. He also spent most of his time on other walk-in customers when I had appointments. He is full of himself and if you don't agree that he is just awesome (which his co-worker constantly informs you about), he treats you like dirt. My wig does not fit and when I complained that I didn't like how he fixed the hair, he just walked out and left me sitting there. It is well worth the drive to SURVIVOR GALS in Fort Worth or Plano! more

I was recently diagnosed with aggressive breast cancer and I came to Comfort Wigs to meet with ""Don"" (owner) because I am about to start chemo and wanted a wig ASAP. This was my first experience in a wig shop, much less with cancer and I didn't know whether to cry or punch him by the time we left! This man showed ABSOLUTELY NO compassion for me or my friends/family who were there with me for support. Not only was he insensitive, he was also rude and arrogant (with no reason as his shop is a dump). I say, if you want a comforting, pleasant experience, ESPECIALLY if it is your FIRST experience - STEER CLEAR OF COMFORT WIGS!!!!!!!! more

Even my daughter did not know I was wearing a wig! They cut and styled it on my head and billed my insurance company. Pros: Friendly, Great Selection, Good Location more