Sam and Matt – \r
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I just wanted to take a minute to write you a note thanking you for the fabulous service I received from you. I can’t tell you how frustrating it is to come home to water flowing out of your garage at a rate that would rival most Florida hurricane storms, let alone coming home to this when 15 dinner guests are coming in a matter of hours, and I know that what I am seeing means I’m without water for a long time. When you took my frantic call, you were so calm and reassuring. You let me know that there might be a way to quickly fix the problem and allow me to access water, and then you could return to provide the overall long-term fix. Your people were at my door in what seemed to be no time! They were professional, polite and quick. We kept the “short-term” fix for about 2 months before I finally was able to have you come out and do the long-term fix. You recommended a new pipe structure that would be less likely to freeze, and you also clearly walked me through the process. Your prices were more than fair, considering that I’ve worked with other plumbing companies and the surprise costs were not very enjoyable. \r
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I would not hesitate to recommend you to my friends and neighbors (and I have). A great plumber is hard to find, and it’s even more rare when you find one that can not only do the plumbing, you also did the dry wall repair and some electrical work too! With my busy life, this one-stop shopping makes all the difference in the world. Thanks again!\r
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Ellen Comeaux
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