Colonial Hyundai of Downingtown

Jim was very easy going and is well knowledged in the cars he is selling. He had answers to almost every question and if he didnt have the answer he made sure to get it for me. Buying cars can be painfull but this time it was actually fun GO SEE JIM KRAUSE more

A very pleasurable experience and I would recommend Colonial Hyundai to my family and friends. more

From nearly the second I expressed interest in a car from Colonial Hyundai of Downingtown through the Costco auto program, I received excellent customer service through what turned out to be a several-week process: Jenn Savastio from the online department contacted me through e-mail and by phone, answered any and all questions I had (and there were a lot), and followed up with me several times. more

Prior to my arrival, I informed the dealership I was driving nearly 100 miles from New Jersey with strong intent to purchase a vehicle. Upon our arrival, we were plesantly greeted at the door as it was being opened for us. Chris Burke, our saleman, walked right up to us with a warm, friendly smile and a firm handshake. Everyone was courteous and extremely careful not to insult us, even during negotiations when the atmosphere became a little tense. I had a wonderful buying experience in a clean, comfortable atmosphere. Chris served fresh popcorn to my little daughter and even provided a play area to keep her happy and entertained. more

I was contacted by Brian Mason just before the Labor Day holiday and he answered all of my questions (and there were a lot of them) and emailed me back responses and pricing as requested. When he called me, Brian was polite, courteous,understanding and above all, knowledgeable. Brian also got me a very good price compared to the other (3) dealers which I imagine was not easy. He never pressured me to add options or to upgrade to another level of trim. When we got it all worked out including the financing; I drove out to Colonial to sign and drive. There was my car, ready to go, with balloons on it and a ""Congratulations"" sign...it may sound hokey, but you can tell they care. more

Colonial offered professional advice on replacing my car which has been totally destroyed in an accident. Jim Krause worked with me to match my current monthly car payments and get me into my new Hyundai Elantra as quickly. Sam Elters worked to give me the best service package while actually reducing my monthly car payment by extending the term of the loan. This is the second car I have purchased from Colonial and I certainly will recommend that anyone come here to find a car. more

As a consumer, it is incumbent upon all of us to do our ""homework"". I was amazed at how easy and convenient it was to do most of this via this dealer's Internet Sales Department. Brian M., Chris F. and Brian S. made my experience at Colonial, one that exceeded all of my expectations. more

After all of the other Hyundai dealers that I spoke to, COLONIAL HYUNDAI was by far, the BEST. more

Chris is not the stereotypical car salesman...I will let him tell you his story, but you can tell he has a passion for what he is doing and I was very appreciative of his efforts. more

I am very happy that I chose a car from this dealership and I would definitely recommend this location to anyone in the market for a new vehicle. more

All of them are a great team, and you can sense their willingness to support this great product with pride and enthusiasm. Give Jas a call if you're even just considerng a vehicle change. more

***If anyone is afraid of working with this dealer because of some OLDER negative comments; I would suggest you give them a chance. See my experience below: I would highly recommend this dealer! I was coming off of a (Subaru)lease and was searching for a vehicle that would get much better gas mileage. I fell in love with the styling of the 2011 Hyundai Sonata and shopped around on line with a total of (4) dealers. Jennifer got back to me right away with a price for the vehicle that I wanted. After visiting some dealers that were closer to me, I continued the balance of my search online. I was contacted by Brian Mason just before the Labor Day holiday and he answered all of my questions (and there were a lot of them) and emailed me back responses and pricing as requested. When he called me, Brian was polite, courteous,understanding and above all, knowledgeable. Brian also got me a very good price compared to the other (3) dealers which I imagine was not easy since the 2011 Sonata is a very popular vehicle. He never pressured me to add options or to upgrade to another level of trim. When we got it all worked out including the financing; I drove out to Colonial to sign and drive. There was my car, ready to go, with balloons on it and a ""Congratulations"" sign...it may sound hokey, but you can tell they care. Brian turned me over to a salesperson, Chris Fugarelli, who could not have been more pleasant, helpful and again, KNOWLEDGEABLE. Chris is not the stereotypical car salesman...I will let him tell you his story, but you can tell he has a passion for what he is doing and I was very appreciative of his efforts. Brian Smith handled all of the paperwork for the transaction and is another example of what a typical Auto Finance Person is not. He was the consummate professional even after I asked him to look at the financing up,down, left, right and sideways. He never lost his cool, and in the end...I was happy with the transaction. Chris helped me get my end-of-lease vehicle over to the Subaru dealer and when we got back, he programmed the satellite radio for me and best of all: HE PROGRAMMED THE BLUETOOTH to synch with my phone!!! I travel a lot to New York State where hands-free is the law, so this was a big bonus for me. When I called him the next day, I found out that he had also taken care of the insurance transfer with my broker, knowing that I was leaving the next day for a trip upstate to New York! I have not dealt with the negotiating side of a dealer for more than 12 years since a friend of mine worked for an auto manufacturer and I was able to be a part of a friends incentive program. After all of the other Hyundai dealers that I spoke to, COLONIAL HYUNDAI was by far, the BEST. As a consumer, it is incumbent upon all of us to do our ""homework"". I was amazed at how easy and convenient it was to do most of this via this dealer's Internet Sales Department. Brian M., Chris F. and Brian S. made my experience at Colonial, one that exceeded all of my expectations. Give them a chance.... more

I thank the entire sales team on providing outstanding customer service that exceeded my expectations. I will recommend Colonial first and foremost to my vast circle of family and friends. THANK YOU FOR PROVING YOU CAN HAVE AN ENJOYABLE CAR BUYING EXPERIENCE!!! CHRIS BURKE......YOU ROCK! more

Well i first want to start off by saying that the front desk women was very friendly. However, the sales people tend to lie and waste your time. i asked straight out if i could afford the car i am looking for and they said yes, after 2 hours of time without even listening to me they come out with a price that is $110 more a month then i asked, money down which i said i didn't have and basically told me they wasted my time. Wish they would be honest and straight forward with customers then they would make more sales. (A little carpet cleaning and chair cleaning wouldnt hurt either) more

Wayne was so helpful when it comes to buying a new car. He is one of the best salesmen that I have ever had the pleasure to work with. He was more than willing to try and find us a car that would fit in our budget. He helped guide us through everything about the car and the leasing option. more

I enjoyed my experience with Colonial Hyundai despite the negative reviews, and in fact they are old negative reviews. Brian was a huge help to me and Chris was an excellent continuation over to sales. The entire staff was thoughtful, respectful and courteous. I even got my own congratulations when the loan was processed and accepted! I do highly recommend Colonial Hyundai, and urge anyone to set aside the negatives and learn for yourself. more

These guys get an A+ for this dealership. Ease of transaction deserves a full 5 stars, not any other dealership is able to provide that. more

As a consumer, it is incumbent upon all of us to do our ""homework"". I was amazed at how easy and convenient it was to do most of this via this dealer's Internet Sales Department. Brian M., Chris F. and Brian S. made my experience at Colonial, one that exceeded all of my expectations. Give them a chance.... more

If anyone is afraid of working with this dealer because of some OLDER negative comments; I would suggest you give them a chance I would highly recommend this dealer after my extremely positive experience at this dealership! more

If anyone is afraid of working with this dealer because of some OLDER negative comments; I would suggest you give them a chance. more