I have been insured with Cobblestone since 2009 and I have to say that they are a great agency. My rates went up twice and both times they were able to save me money by shopping around and finding me a better rate. There were very few times that I was unable to get through an agent right away, but I never got a call back later then the next day. So judging by my own experience, I have to agree with J S., Mr Christian comments may have been very unfair.
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