Club 24 Inc

Had my membership since they opened and enjoyed the gym for the first few years. Then due to school, work, and an internship, I didn't have time to go to the gym. When I went in to cancel my membership, the female manage convinced me to ""suspend"" it instead. All I would have to pay was the annual fee. I signed the form (was not given a copy of the single piece of paper) and the manager stated that she would see me when I was ready to come back. Sept 2010 I saw the annual fee pulled out of my account (as expected) but missed the monthly fee that followed for the next 3 months. When I finally was able to speak to the manager she stated that suspensions were only for 12 months and they would not return my money or credit my accounts for those months. more

By far the most unprofessional place to walk into. They don?t care about the customers and charge people different amounts based on whether they like you or not. Don?t think any of the managers, Sanaz and Wilson in particular, have any experience running a business and it shows. There is a reason they have an F on the Better Business Bureau. Ask them why they don?t have their Santa Maria gym anymore.... more

I was a member of Club 24 for a while and i wasnt extremely impressed. I had too many problems with the treadmills, bikes, and step masters not working. and it is always way too hot inside. sometimes it got to the point where i was almost too uncomfortable to continue my workouts and had to leave. overall it just feels like they only want your money and dont really care about what your experience is like as a member. Pros: open 24 hours Cons: broken equipment more

supposed to be 1 star not 5 star Pros: Boxing classes, friendly owners and staff Cons: None for me. more

I've been going to Club 24 Inc since it first opened its doors 6 to 7 years ago. I have a lot of friends that go to this gym. One day one of them that had recently joined told me he only paid 30 dollars a month. About my fourth year of being a member I had to cancel my membership because I Ruptured my Achillis Tendon and wouldn't be able to work out for at least 6 to 7 months. When I recovered I rejoined at the cost of 35 dollars a month. When I heard my friend tell me he had only been going for a month and was paying less then me I thought I would go and talk to FRANK (OWNER) He told me that he could lower my rate to 25 dollars and to go talk to (can't remember her name), but she handles all accounts and is a manager. So I went and talked to her and she said she could lower my rate to 30, but not 25 I explained that I had talked to Frank and I had been going there for 6 years. She said she would work on changing the fees and they should be fixed in the next billing cycle. 4 months later I checked my account yeah I was still being charged 35 dollars a month. I thought like most places they would value a long time costumer, but no they didn't care at all. I cancelled my membership in OCT to find out when I checked my account on NOV 3 they charged me 35 dollars and then another 30 dollars for an annual fee. I spoke to the manager again to try and get it fixed, but all she said was I'm sorry and it was in your contract. I asked if I could speak to FRANK the owner and she said she deals with all accounts and problems. What kind of business does that if a costumer has a problem and wants to speak to the owner he can't. Don't go to this gym theres a lot of small print in the contract and fees that come out of left field. Plus do you really want to go to a gym that their owners lie. Kennedy Club Fitness will charge you 30 dollars a month and has twice as much equipment. Pool spa, basketball courts etc... and they won't lie and cheat you out of your money! Pros: Only pro I see is it's open 24 hours! Cons: Managers, no basketball courts, swimming pool, etc, equipment more

I decided to leave Club 24 and join another gym. I called to cancel and was told that I had to come in person. I was irritated, but obliged. I came in, waited while the clerk (who's name I should have gotten) looked me up on the computer and had me sign a form to cancel. I said good day, and was off. Low and behold, months later after reviewing my credit card receipts more thouroughly, I see that I am still being charged 30 dollars per month!!!!! Pros: Open 24 hours Cons: Will take a great deal of your time to sever ties, unorganized, staff luke warm at best more

If you are thinking of getting a membership...don't. Pros: Open 24 hours, relatively inexpensive Cons: Horrible business practices, inability to cancel membership, added fees more