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Cleanbrite Carpet Cleaning

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848B Harvard Dr
Lebanon, OH 45036

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(401) 426-2697
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Cleanbrite Carpet Cleaning - Lebanon, OH
Cleanbrite Carpet Cleaning - Lebanon, OH
Reviews
( 15 )
( 2 )
( 1 )
( 1 )
( 1 )

Best

I just had my sofa as well as an area rug cleaned this morning. They both look amazing. Cleanbrite absolutely surpassed my expectations. TJ was so nice, knowledgeable and profe...

Worst

My former experiences with CleanBrite have been fine, but my recent experiences have not. I have really expensive carpet and my dog made a spot on it. When CleanBrite left, the sp...

Couldn't be happier ! 12/8/2015

I just had my sofa as well as an area rug cleaned this morning. They both look amazing. Cleanbrite absolutely surpassed my expectations. TJ was so nice, knowledgeable and professional. I would highly recommend Cleanbrite and will definitely use them again in the future. Thank you ! more

Excellent carpet cleaning service. 5/5/2015

I have used CleanBrite Carpet Cleaning every three months for the past year and a half. They have done carpet cleaning and upholstery cleaning for my couch. They're thorough and friendly as well as on time and professional. It's easy to get an appointment in a timely manner. I don't have any complaints. You'll definitely get a clean carpet if you use them. They're helpful and do a good job. I highly recommend them. more

They're My Favorite Carpet Cleaner! 4/27/2015

CleanBrite Carpet Cleaning has been cleaning my carpets for the past three years and I love them. They're really responsive in getting back to me after I want to schedule a cleaning and they do a great job on my carpet. The staff is really knowledgeable about the chemicals they use and the reaction those chemicals have on different carpet fibers; they really worked hard to figure out what would be the best solution to getting my specific type of carpet cleaned. The prices are really competitive and I would recommend them to anyone. more

Professional services and professional cleaning. 4/21/2015

I have used CleanBrite for years for carpet cleaning. They're pretty thorough. They will assist you. They move what they need to. The cleaning job is really good. CleanBrite is on time, professional, and courteous. Their product works well. As a company, I like them. They're trustworthy. I highly recommend CleanBrite. more

Terrible. 4/15/2015

My former experiences with CleanBrite have been fine, but my recent experiences have not. I have really expensive carpet and my dog made a spot on it. When CleanBrite left, the spot was still there. The carpet looks distorted and stretched. The spot looked embedded. They told me they did a great job and it looks terrible. I will not be recommending them anymore. more

Amazing service 4/3/2015

I have always used CleanBrite Carpet Cleaning for five or six years now. They are very nice and they get the work done. They are always willing to help, and I trust them in my home. They give very good customer service. more

Thorough, even came out to clean in AWFUL snowy weather 3/16/2015

A thorough cleaning done at two locations...old house and new house. Extremely polite and efficient. Would definitely recommend this company and will absolutely use them again when the time comes. more

Pleasant Experience! 3/16/2015

I hired CleanBrite Carpet Cleaning when I was renting out my home and needed a small area deep cleaned and they were good. They were great about getting back to me after I put in a call and setting up a schedule and they did the job really quick. The area cleaned was really stained and I knew going into it there would be no way for them to get all the stains out but they did a fair job and it looks a lot better than it did. Being that their prices were very reasonable and the guys were nice, I'd use them again. more

Quick, professional, courteous service at a low cost. 3/13/2015

I have been using CleanBrite Carpet Cleaning for several years now. I'm very happy with their service. They have done carpet and rug cleaning for me and occasionally cleaned furniture. They are on time, courteous, easy to talk to, and you can joke around with them. They're also very professional. They know what they're talking about when they come in and do a good job. They go above and beyond doing little extras as they go through and complete work quickly. I recommend them. more

Pleasant, courteous, and on time! 3/3/2015

CleanBrite Carpet cleaning is willing to move the furniture, and they are very courteous. They go the extra mile with cleaning stains. They're also very friendly, nice guys. They come in and they're willing to drive through ice to get here! I have used the service for about 8 years now, and they're just great guys! more

Knowledgeable, trustworthy and quick. 10/1/2014

I hired Cleanbrite Floor Restoration Services to clean my carpets. They were on time. The customer service was top notch. They were very articulate and they provided me with a lot of information. My dog is dying so the urine smells more than a healthy dog. I specified to the works that there were certain spots that I wanted them to pay extra close attention to and they hit those spots exactly where I wanted them to. I only needed to instruct them once. The workers seemed to enjoy dogs which I appreciate. Sometimes you worry that the workers will be afraid that they will be bitten, but these workers were very comfortable with my dog . I had a lovely conversation with the workers about how quick the process would go. You could tell that they were educated and articulate. I am convinced that this is the best company to call. I have recommended them to all my friends and I will be calling them for my carpet cleaning needs. more

Terrible Service 8/28/2014

I just dealt with CleanBrite. Doug the Manager is a really terrible person to deal with. He is extremely rude and he will not work with you. His people came out to clean our carpets. They didn't clean all the areas where the stains were and get the stains out of other areas of the carpet and didn't clean the entire room. The employee put a dirty chemical jug on the carpet and left a stain of a black ring of grease on the carpet. I called Doug to let him know to have his employee come back to clean it up. He said his employee would be there after he completed a different job. He had me waiting 2 hours before I found out he couldn't come until the next day. When they did come back the next day they tried to charge me more money to fix what I had already paid for the first time. Bad news. RESPONSE FROM Cleanbrite Floor Restoration Services: I'm sorry but I'm confused. I don't understand why you think I'm a terrible person when I thought that I went above and beyond to please you. I was able to fit you in the same morning that you called (which caused us to be late for our next appointment) because you had an emergency - redish stain left after your daughter vomited. You told me you wanted one room cleaned and the red spot removed. I told you the price and you agreed. When the technician arrived, you pointed out the red spot and the other room that you wanted cleaned (later, you told me that you wanted the room with the red spot cleaned and the other room you just wanted the tech to clean "while he was already there, on his way out the door") for free. We only charged for the one room and the red spot removal (which we were able to remove with a special process). We gave you a military discount (which you didn't discuss with me when I quoted prices). We came back to clean the spot you said we left on your carpet (after we finished the job we were on we called and you said it was too late and you had to go somewhere - make it tomorrow). When you called the next day you accused us of getting other red spots on your carpet (later you told me that you had carried the towels, that you used to clean up the original spot, down the steps but you still said it was us that caused those spots and wanted us to clean your steps for free). The only thing I charged you for on the trip back was the protector, which you ordered and agreed to the price (and we even gave you a discount on that), and then you called me to try to get that free also. I don't know what else I could have done to make it any better for you except give you all the things you asked for free but that wouldn't be fair to me, my employees, my company or my other customers. All I can say is I'm sorry. more

Five across the board! 4/29/2014

Cleanbrite Floor Restoration Services cleaned three rooms and put down scotch guard for me. They're always terrific, I can't believe how good they are. They are efficient, and I've been using them for years. more

Reliable and respectful 4/28/2014

Cleanbrite Floor Restoration Services got the job done right. They cleaned my carpet for a very reasonable price and gave me good tips on how to treat stains upon spotting them right away. Doug was very personable, professional, and efficient. My carpet looks better than new! I'd definitely recommend them. more

Did a very good job. 4/25/2014

I would recommend Cleanbrite Floor Restoration Services, they did a very good job. It was my first time using them. They cleaned my carpets, couch, chair, and ottoman. They were very thorough and efficient. more

They did a great job! 4/23/2014

Cleanbrite Floor Restoration Services did a great job and I'm very happy. They cleaned three bedrooms, my living room, and my basement carpet as well. I did ask them to not go through the kitchen because we had new flooring. They politely unattached their hoses to go through the front door, which I really appreciated. They were very cordial, nice, respectful, and friendly. I would use them again. more

Professional. Accommodating. Thorough. 4/22/2014

Cleanbrite Floor Restoration Services did some clean up for me recently. I was buying and selling a home and they got everything looking great. I had them clean all of the carpeting along with some very high traffic areas. They went over the high traffic areas several times and special treated them to get everything out. It look great. The technicians were very friendly and accommodating. The day that the job was scheduled, there was a parade on my street so I had to meet them at another location in order to get them in. They were very understanding and flexible about that. I will definitely call them again! more

Adequate 2/24/2014

I used Cleanbrite Floor Restoration Services, and they were on time and professional. They told me they would move the furniture in order to get things clean, but when they got here they said they didn't move furniture. They started to clean everything around the furniture, but I said, "Wait a minute here." I moved the furniture, and I tipped them to help me. It seemed like they were in a rush. They did a good job, but it seemed like they were more focused on how quick a job they could do rather than how good the job was. more

Smooth, efficient, simple 2/3/2014

it was my first experience with Cleanbrite and they did a great job. I just called my grandmother and she wants her carpet cleaned as well so I recommended Cleanbrite for her. I own some property and I will be using Cleanbrite for them as well. more

Professional, efficient, prompt, helpful service 1/31/2014

Cleanbrite Carpet Cleaning did carpet cleaning throughout my home. They were great. Two cleaners arrived on time and even gave me a call beforehand. They worked really well and efficiently together. They moved things if necessary. They were also good about explaining the procedures they were going to use. They worked for six hours. By the time they left, the carpets were nearly dry. Other carpet cleaners that I've used in the past were not as professional as Cleanbrite and would leave my carpets sopping wet. It was very professional and helpful service. I was very pleased. more
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Owner Message
  • CleanBrite Carpet Cleaning is a family owned business and will never lose sight of what is most important in our business - You, the customer. My name is Doug Estes. I am the Owner and Operations Manager of CleanBrite Carpet & Upholstery Cleaning and I would like to tell you a little about me and our company. I started this company with the idea that if we treat people with respect, treat them fairly and honestly and provide a high quality service, they would not only continue to call us for their cleaning needs but they would also be proud to refer us to their friends and relatives. Now, the majority of work that we do is from repeat customers and referrals from these loyal customers. I am happy to say that this philosophy has worked very well for us and at the same time works very well for our customers. I started cleaning carpet and upholstery in the Greater Cincinnati area in 1985. I attended training classes to get the proper education in various aspects of cleaning ca rpet and upholstery. I attended seminars to get a better understanding of carpet construction and how cleaning chemicals work. My plan was to get as much training, education and knowledge as possible so that I could be the best in the business.. * Carpet Cleaning * Upholstery Cleaning * Emergency Water Extraction * Carpet and Fabric Protectors * Deodorizing * Mattress Cleaning * Anti-Allergen Treatment

Additional information
  • Hours: Mon-Fri 8am-8pm, Sat 8am-4pm
  • Payments: American Express, Cash, Discover, Visa, Master Card
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