I took my Irish Wolfhound / Old English Mix in. Yes he was matted, I got him for a shelter, he had been clipped, had this 2" long wavy coat. I had him for two month. I explained what I wanted, about 1" long with the wavy look. I selected Claws-N-Paws because of other reviews. The owner told me she would have to clip below the matted coat, but I would not see the skin. When I picked him up he looked ridiculous. I can see his skin, they cut his face like a Welsh Terrier Moon face, no eyebrows. There are cuts on his legs and they left his tail long. I have not idea what kind of dog he even resembles now, some bizarre poodle would be my best guess. When I picked him up I cried in the car. When I called in to ask why I was not called and told what they where doing to him and how upset I was they did not even offer my money back. So Watch Out, even if you tell these woman what you want they can give you back a dog that looks nothing like the dog you took in. I would NOT recommend
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