That's right, friends. Sometimes, things happen. Like car accidents. And when they do, you have to know to whom you should turn. My vote, yesterday, today (literally) and (I hope not but not gonna lie, it'll probably happen) tomorrow . . . Classic in Buckhead.
Marnee is the coolest and sweetest woman. The "intake" person, so to speak - you deal with her first, on the phone and when you walk in the door. She remembers you, the woman can multi-task better than most anyone I've ever seen and she's very attentive to detail (you know, the little things like - oh, did your insurance co send us a check or are you paying? That kind of stuff. Very helpful.).
I just picked up my recently-wrecked Highlander today. Previously, Classic Collision has fixed a BMW or two for me, a Mercedes and a few other cars among various family members over the past 20 years. They do good work; I'm with Progressive now, and while Classic isn't one of their "lifetime-guaranteed" shops, I had zero qualms having the work done there because I know it was done right.
The two best things about my most recent experience? 1) My wreck was less than two weeks ago and even though it's the holidays, I have my car back (it was about 4K of damage, so it wasn't a "light" amount of work), but even better 2) Progressive paid for a replacement tire that didn't have to be replaced and Classic negotiated with them . . . long story short - I got the cost of the tire deducted out of my 1K deductible. Now THAT is sweet.
Highly recommended. Work with Jamie if you can, but all of their service/account guys are great. They're good people who do good work.
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