Cingular Wireless Llc

We have had Cingular for several years and have never had a problem. We were once charged roaming because we picked up a Canadian tower. My husband called and said, "I may have been able to see Canada, but I was standing in the United States." They took the charge off. I like that we have free long distance and no roaming anywhere in the US (well, anywhere we can pick up a signal!). more

My first cell phone was through T-Mobile and man am I glad I only had a one year contract! I had nothing but problems with my phone, my service, and the customer service operators. I had dropped calls on a daily basis, could not get service inside my house, and no issue was ever solved. For one year I fought with T-Mobile to get something done, a new phone, credit for my troubles, anything, but alas nothing. So about 6 weeks before my contract was up I started comparing other phone providers. After much deliberation we switched to Cingular. With Cingular our bill is about $30 higher, but we have Roll Over and I have not had more than a couple of problems. My husbands phone thought kept breaking and after the 3rd phone they upgraded him to the Razor free of charge. Since receiving his new phone he has had no issues. The few times that I have had dropped calls I have called Cingular and they immediately apologize and offer a small credit on my bill. I am so pleased with Cingular service and their customer service that when my contract is up there is no doubt I will renew. more

I live in Milwaukee, have had so many carriers and I have landed with Cingular and stayed for 5 years now! I have had no problems with them!! more