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Chrysler Dodge Jeep Ram of Walla Walla

id: 39355166
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2695 E Isaacs Ave
Walla Walla, WA 99362

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(509) 956-4758
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Reviews
( 107 )
( 16 )
( 3 )
( 4 )
( 2 )

Best

We came into the dealership to look at the cars but ended up driving out with a 2016 Cherokee. Jerry helped us and we found him to be wonderful to work with. He even followed us...

Worst

They don't do what they say they are going to do!! They said they will repair the seats (if I got it) which I did and still two months later the "guy" is on vacation.... Then they...

Great service 3/17/2016

Took my Toyota in for a part replacement that I had had them order the week before. Car was fixed within 2 hours and I didn't have an appointment. They took me home so I could wait there and then called when car was ready. more

Oil change 3/10/2016

Prompt, good car inspection report with service. Price is good. more

Excellent Service 3/9/2016

My Ram Cummins was in for another "Check Engine Light". The 3rd one in as many months. When I picked up the truck, not only had they done the customary free wash, but Kandi also had them do a free mini-detail. That's the kind of service that keeps me coming back. more

The Service Advisors 3/9/2016

These guys were amazing, very thorough and quick. Extremely satisfied and will definitely be recommending this business to everyone I know! more

Dodge truck factory recall replacement 3/8/2016

Quickly in & work completed. more

DAKOTA Well Pump & Electrical Service, LLC 3/8/2016

Good people and service, I wouldn't want their job. Let's face it, they probably get some upset customers, I try to remember it's not their fault. more

Awesome customer service 3/7/2016

Kandi in the service dept promptly returned my quote request for service on my Challenger, I've tried a couple or other dealerships and got voice mail with no returned call. I will be back. more

Oil and Warranty Work 3/3/2016

They gentleman who diagnosed the problem with my transmission fluid tank was very helpful and efficient! more

Recall on Dodge Charger. 3/2/2016

The staff I worked with knew their jobs well and were very courteous. Good people makes a good business. more

Courtious staff!!!! 3/1/2016

Went in for recall issues. Staff was very friendly and knowledgeable! more


Excellence 3/1/2016

Could not be happier with the service received. Everyone was courteous and helpful. First rate facility. Made the drive worth it. Will absolutely recommend you to everyone I know who owns a Chrysler product. more

Nice friendly staff, made good time on work completed. 2/26/2016

Nice friendly staff, made good time on work completed. more

Fixed Jeep Engine Issue 2/26/2016

I was incredibly impressed with the service department at Chrysler Dodge of Walla Walla, in fact the service department far exceeds the sales floor by a great deal. I was able to contact the service manager in regards to a engine tick on my 2013 Jeep Wrangler and they were able to get me in the next day for a diagnostic test. They promptly provided me with the diagnosis, provided me with warranty information, a time frame and rental car to use while my Jeep was in the shop. Kandi my service rep did a fantastic job keeping me updated on the status of repair. I would recommend this service crew to anyone. more

Started out good, but quickly fell apart 2/23/2016

Jace was a great salesman! The rest of the dealership has a lot lacking. Took them forever for them to pull a deal together. Granted there were some obstacles. Had to go to another dealer in Tri Cities who immediately put an amazing deal together to get CDJR of WW to get even close. If the other dealership had the car I wanted, I would have gone somewhere else. TPMS light was on during the test drive and was told the tires are probably cold. Ended up one of the tires only had 24 lbs of air in it.. And CDJR did nothing to check it when they delivered the car to me. My biggest complaint is that I left the dealership with 1/4 of a tank of gas. I have NEVER purchased a car, whether new or used, and not left with a full tank of gas! It cost me a whole $15 to fill the tank up. I was told by Ricky, a salesman who finally put the deal together, that if I come back on the next business day, they can probably give me a 1/2 of a tank of gas. To me, the dealership just didn't seem to care. Maybe this was just an odd experience and this isn't normal, but I won't go back to them or recommend them to anyone. more

Terry Koch 2/22/2016

The staff makes me feel welcome and like an old friend. more

Easy fast purchase 2/17/2016

We had a very smooth purchase experience and we would "hands down" buy again from this dealership. Everyone was very friendly and helpful... Thank you for selling us an awesome Ram truck! more

Great job 2/16/2016

The very friendly staff took care of me with great ease. I loved my experience more

Professional Top Notch Caring Dealer 2/15/2016

Everyone was very professional and continuously offered to help. Our time was not wasted and the sale took place quickly. Minor problems were taken care of and nothing left unsettled. Thank you and we will be back more

Great Service 2/15/2016

We went to the dealership for an oil change. We did not have an appointment, but they took our car right in. Within 45 minutes, we were back on our way. While they were changing the oil, they also checked and topped off the fluids, checked our tires and washed the car. The staff is very friendly and customer- oriented. The waiting area is comfortable with popcorn, coffee, bottled water and a snack machine. There is also a big screen tv. We really felt like they appreciated our business. more
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