Chrysler Dodge Jeep Ram of Walla Walla

We came into the dealership to look at the cars but ended up driving out with a 2016 Cherokee. Jerry helped us and we found him to be wonderful to work with. He even followed us home in our old car to help unload the things we had in it and to remove the car top carrier. He definitely went the extra mile! All of the employees we encountered that afternoon were very helpful and helped make our decision to purchase that day. more

Love this place Will continue to recommend dealing with Kyle in the service dept ?? more

Thank you more

There fast in letting you know what might be wrong with your vechial. more

Vern is wonderful, front desk and billing really nice. They explained everything including cost clearly. If a new car were ever in my future, your dealership would be considered first. more

Was able to get a key fob programmed I bought off of an online store. They were very helpful. One of the best service dept. I have dealt with. more

Kandi was incredibly nice and very professional. She was upfront about all costs, knowledgeable about parts and procedures, and spot on with her time estimates. There were also friendly gentlemen there to show us to the waiting room and assist with amenities. Very nice team. more

Great service more

Was told it would take an hour to service and wash car, took shorter than that. more

Cooperation among workers to expedite my service. more

Would recommend this dealership to anyone looking for fast easy and friendly service more

Our check engine light came on while we were out and about, so we stopped in to see if we could get service. We were able to leave our car at the dealership and by late afternoon the next day, it was ready to go. The service techs also installed necessary software updates and did a complete multi-point inspection of the car. We are very pleased with the thoroughness of their service. more

Took care of all my concerns fast and efficiently more

And there's more! Convenient no-appointment service, reasonable prices for service, free wash, and they do good work if they want to keep my family's business. Plus, free bottled water with their excellent popcorn while you wait on really comfy chairs. more

From the start with the friendly receptionist, to the oil change and service, and ending with a car wash with a cool water waiting for me in the car... Could it get any better?? Great job! more

I really appreciated the ride to my house and back to get my vehicle while they worked on it.. more

As always the guys (and gal) had my vehicle back to me within the day. Always a happy customer :) more

Since the beginning of the process it's been unreal with how the staff has kept us informed every process of the way! Things ran a smooth as ever! Having everything taken care of before going in! Made he process that much smoother! more

They don't do what they say they are going to do!! They said they will repair the seats (if I got it) which I did and still two months later the "guy" is on vacation.... Then they haven't talked to him..... Then I got oh I wasn't aware of this. Then on my trade in I needed my snow tires back and switched with the originals and they said ok. Then they sell my trade in to tommys and I have to contact tommys and get my snow tires back!!! Let alone when I called Chrysler they said they talked to tommys, yet when I called tommys they said they were not aware of this! Lucky for me I got them back(I still owed on them) but if it wasn't for me contacting the other dealership I wouldn't of gotten them back :/ .. Never never will go I through them again!!!! Very disappointed! I also brought my truck back for smoking front driver side breaks!! They looked it over said all is fine! Bring it back a week later smoking to all hell. They said I had a stuck caliper and will need new everything for the driver side from breaks!! Over 600 bucks!! Get this they said everything was fine a week before.when clearly it was not!!! Just my experience with them!! My sales guy was nice but the rest not pleasant!!! more

CDJR of Walla Walla is by far the best service facility around the walla walla Valley. Kandi and Kyle are exceptional assets to this company! No appointment oil changes are just what this town needed. more