Chicago Carriage Cab Co

Love your taxi company, always on time and reliable service. more

I am writing to let you know what a GREAT job Chicago Carriage Cab did in taxiing me from downtown to Orland park today. The Driver was very courteous and professional. We had a nice discussion during the drive which made the trip go quickly and seem easy. I travel to Chicago frequently for work and will not hesitate to use your services - hopefully with a Chicago Carriage Cab Co. driver at the wheel - whenever possible. more

Last Wed, my friends and I took one of your cabs to the James Hotel for a meeting after work. I said I would pay for everyone to lessen the confusion. After paying i thought I put my wallet back into my backpack. When we got inside the hotel I went to put the money they gave me to pay for their share into my wallet and discovered it was missing. I had dropped it in the cab when I thought I put it back into my backpack. The hotel doorman told us the name of the cab company and the concierge called your company but I had not remembered the number of the cab correctly. While we were waiting my husband called me on my cell phone to tell me the driver had found my wallet and called him (his business card was in my wallet). I don't know the name of the driver He very nicely brought my wallet back to the hotel!!! I was so thankful as EVERYTHING important is in my wallet. I wanted you to know what a special thing the driver did - he certainly made a very positive impression of your company to me and everyone I've told. If you give out gold stars, please make sure he gets several. Thank you, more

Presley s the best driver I?ve had in a long time. Thanks for sending Presley. more

Driver was great! I dropped my phone in the back of the cab I was riding in. Once I realized this , I called the company and they contacted the driver. He came back to my location and dropped off to me. Wonderful service! more

They've always been extremely prompt - if I've ordered for a specific time they're usually early, and if I order for immediate pickup it's usually within 10 minutes or so. There's only one time, on a particularly busy weekend, when we had to wait quite a while. The cabbies I've had with this company have been good, and I like that they have the credit card machine plain to see in the cab. Every other cab I've been worried the cabbie will give me a hard time, and in fact once the cabbie did. Luckily, not with this company. I'll continue to use them as much as possible. more

Driver of cab # 6610 was excellent and very courteous more

I found the driver exceptionally friendly and honest. more

Did you know that Chicago Carriage Cab boasts the largest hybrid fleet in the city? 20% (about 200 vehicles) are either Ford Escape or Toyota Prius Hybrids. Also, as each old taxi dies, it is replaced with a new hybrid with the ultimate goal being an all hybrid taxi fleet. CCC still has a long way to go to be completely green, but for the city of Chicago they are the best! more

My kid lost something in a cab but didn't even know which cab company she used. I called several places and yours is the only one that returned my call. I like that. I'll dial you up next time I need a cab because I know that if I lose something, I'm more likely to get it back. Cheers more

A client of mine left a very important item (a $3,000 dress she was to wear to her wedding rehearsal and dinner) in the back of a Chicago Carriage Cab. After two weeks with no word, we assumed the dress was gone for good. Last night I received a call from one of the managers, Jason. The dress was returned to me this afternoon. I am happy. My client is happy. The cab driver and Jason have some good Karma coming their way! Thanks again. more

This afternoon I was picked up by Emmanuel (4537) from the Rehabilitation Center after a difficult morning. Emmanuel took me home and I paid him the fare and went upstairs. Not too much longer, I received a call from my brother telling me that a man had called their house and said he was coming back to bring my wallet. I had no idea that it was missing. Rob said..he called thinking the person that answered was me and not my sister-in-law who has the same name! Rob gave him my phone number and Emmanuel called me to tell me he found my wallet and was going to drop it off at my home. In all the years I have taken taxis, I have never met a man like Emmanuel. He had no interest in whatever money I had in the wallet. Instead, he wanted it brought back to me. As I ... (4537) from the Rehabilitation Center after a difficult morning. Emmanuel took me home and I paid him the fare and went upstairs. Not too much longer, I received a call from my brother telling me that a man had called their house and said he was coming back to bring my wallet. I had no idea that it was missing. Rob said..he called thinking the person that answered was me and not my sister-in-law who has the same name! Rob gave him my phone number and Emmanuel called me to tell me he found my wallet and was going to drop it off at my home. In all the years I have taken taxis, I have never met a man like Emmanuel. He had no interest in whatever money I had in the wallet. Instead, he wanted it brought back to me. As I write, my eyes fill with tears. I am grateful to Emmanuel. It is so rare to find a human being like him. I gave him whatever money I had in my wallet but he wouldn't accept all of it. Emmanuel is a true gift to the Chicago Carriage Cab Co. He is an example to your drivers and all of us and I thank him more

I actually wasn't a passenger in this cab, which should make this review scare you even more! I was driving in my own vehicle and stuck in traffic. The cab driver decided he would pull out of our lane (he was a few cars behind me) and use the tiny portion of merge lane that was left to cut everyone off at an extremely fast speed, nearly running into my car. And when I honked at him as he was cutting off the woman in front of me, he stuck his arm out the window and flipped me off. I guess I can't speak for the entire company, but if this is the type of driver they employ...one who will reek of a lack of professionalism all while representing his place of employment, then I want nothing to do with the company. more

Rude drivers, call center that straight up lies to you - stay AWAY from them - call yellow cab or flash instead! more

Don't ever tried calling them if you're in an undeserved area - they'll simply lie to you and never come. If you do flag them in downtown, be prepared for a reckless ride and a smelly car. Pros: new cars Cons: reckless drivers, bad call center more