Cherokee Window & Door

The company added another 1,170 to the bill saying I authorized the work. I asked for the invoice two to three times to no avail. The owner called me on Christmas Eve, when I was coming from a funeral, asking for his money. He went as far as to ask the check to be made to him personally, rather than the company. I found the business practice to be shady, unprofessional and certainly unethical. more

We've had several instances working with CWD since 2002. Recently we've had to go back due to a window replaced in 2002 rotting. When confronted with the problem company will not honor the warranty and replace the window and are saying the problem is due to roof leak and our failure to paint. Roofer, insurance adjustor and 2 other window replacement companies confirm CWD's excuses to avoid replacement are invalid. If you're considering this company be advised the warranty is not all it's cracked up to be and there's a reason the warranty contains the line...""Please be sure that you have completely read and understood thoroughly the conditions and stipulations of this agreement. There are NO exceptions to the above stated items."" They will exhaust you with their loophole seeking attempts to avoid warranty coverage. more

I love this company!!! Everyone is so nice there. I have a son with autism. This awesome company came in and was able to upgrade his windows to where it's not a safety issue for us any longer. They came when they said they would and their work was done with speed and superior quality. If you are considering new windows - I would highly recommend this company. Pros: I like that they were able to come out within day or two from the first time I called. The work done was wonderul. more