Chem Dry of San Antonio

Great Job - Very Pleased Near Randolph AFB - My subdivision had a wildfire. It was very close. Afterwards the beige carpet had a gray tinge on it throughout the house. I called and Mr. Eugene made us an appointment that week. My 50lb dog left a really big nasty poo stain on the carpet the same day carpet was to be cleaned. So, I couldn't cancel out. She rarely does this - I just covered w/a towel and waited for Chem-Dry. Mr. John, the technician looked over everything then he went to work. Nice guy. He vacumned, sprayed an antibacterial solution and using the Chem Dry method managed to restore the carpets back to the color they were when we brought the home. He even got that big poo stain out. Quickly and quietly. The carpet was dry <2 hrs and our home smelled new. 3 rooms done at a great price and I used my Home Depot card to pay. Left us a can of Chem Dry spot cleaner w/ verbal instructions on how to use it . Pleasantly surprised. 2 weeks later @4:00 a.m. OMG! The dog did it again. Oma + too many treats = Big smelly poo pile again. Cleaned up excess then sprayed Chem Dry spot remover on the spot. I used my little hot water extractor machine and wow, the spot came out. Fast and no lingering odor. Oma woke up I ask her did she smell anything she said "No". Keep in mind this "oops" smell woke me up. So, Chem Dry home products work very well also. Thank God. I just had this carpet cleaned - didn't want to look at a residue spot so soon. I will be using Fiesta Chem Dry of S.A. as long as I have carpet. I am thankful for their fair pricing & professionalism. I recommended them to homeowners at the HOA meeting since others probably had the same carpet issues from the wildfire. They are the best. They deliver. A rare find in today's business world. Chem Dry of San Antonio you rock! more

Chem-Dry of San Antonio did a fantastic job on cleaning our carpets. I had been calling around to different places and was pleased with the professional courtesy I was given while dealing with Gean. He took the time to answer my questions about the services provided and the way the area is calculated. I had concerns from reading other reviews that I would get a quote over the phone that would then be inflated after the cleaning was performed so I had plenty of questions making sure that no work would be performed that I did not authorize and that the price would stay at the price given to me over the phone. Once they arrived they were courteous and professional and mindful of our one year old who was curious about the equipment. They placed protectors on all moveable furniture to keep it from coming in contact with the cleaned surface until it was dry. While there were a few tough stains that were not removed I was very happy with the over job performed. The day after the job was completed I received a call from Gean who was following up with me to make sure I was happy with the work and that his technician was courteous. I answered in the affirmative to both questions. Over all I would recommend this company for carpet cleaning. Our carpet was dirty from daily use and not from any pet or major spill issues. The carpet looks much better now after the work was performed. more

Very professional on the phone and at your house. They are not in a rush to finish cleaning your carpet or furniture. They take the time to do the job right! more

Excellent. I tell others that if they need carpet cleaning services, I have the guy for them. Appreciate the referral program, quick response, clean carpets, friendly staff. more

Very professional and quality work at a reasonable price. more

Excellent. The carper cleaner is on time, pleasant, neat, and the work is excellent. We've gotten good advise, and our carpets are clean! more

Overall feeling of company - Good. Appreciate availability and flexibility. more

Excellent, prompt, good price, friendly, easy and convenient scheduling, thorough job. more

You always answer the phone and are available when I need it. You both are always very nice and accommodating more

One simple price, no hidden fees! Excellent customer service and carpet came out fantastic! Carpets dried in 2 hours and smell and look amazing. We will use Chem Dry of San Antonio again!! Pros: everything! Cons: none more

We have used this company in the past and will continue to do so due to the great service, professionalism and great results. I appreciate the fact that I feel like I am dealing with a company that truely cares about my busines as well as my satisfaction. Be sure to use THIS company......, you will be happy! Pros: They are very trustworthy and professional. Cons: None so far. more

What a great organization. Committed to customer satisfaction. Dries in just 1-2 hours, not days. Professional and trustworthy technicians - call for a free phone estimate. Ask about their powerful CTS extraction truckmount unit. Wow - deep clean that's also GREEN - with The Natural! Pros: Great carpet cleaning system more