Chattanooga Pinball Co.

Terri fails to say in her review she ordered 2 pinball's to be restored and we restored the 1st one and that is when she came in and changed her mind on the 1st one that was done and had us start over on the Taxi pinball machine. The ramp she say we stole is still here waiting on her to pick up like she told me she was going to do and never showed. I am sorry she thinks we did her wrong but we did the best we could to make her happy and there was just no way of making her happy. Sorry Terri more

We had a horrible experience with Chattanooga Pinball Co, My husband wanted to get me one of my favorite pinball machines for my birthday and Dale showed us a 1988 Taxi that he said he could make look ""fantastic"" and would play ""good as new"" It would only take two weeks. We kept calling and there was always ""something else"" that they had to do to the machine. When we went for inspection, there was NOTHING done to the cabinet. It looked exactly like it did before there was supposedly work done on it. His explanation was that his wife didn't want to mess up the paint. The play area plastics were broken, out of place, and the plunger was not working. He assured us that this would all be taken care of within a few days. We drove the hour and a half back home without anything. Two weeks later, we were assured all was well and my husband went back.. He knew it wasn't right, but he didn't want to disappoint me, so he came back with the pinball machine and a 120 day warranty. Within 5 days, one of the jet bumpers quit working. George came down two weeks later to fix it. It took him a long time and it worked halfway for another day. The next week, there was a heavy electrical smell coming out of the unit and it could no longer be used. We called Dale and he told us he would ""get to it"" when he could. That's when we called American Express and had them put a hold on the charges. \r \r All I wanted was as working decent looking pinball machine I could be proud of. What we got was the runaround, yelled at, and then ripped off of a ramp that I had purchased to be put in the machine had they repaired it to our satisfaction. We were more than willing to go through with the deal but Dale hung up on my husband when he tried to explain that the hold on the charges was to protect us in the event it wasn't fixed. These are BAD people. Stay away unless you are protected and are sure of what you are getting. more

Bought a classic pinball machine from the 1980s from them. They were very professional and fixed the minor damage incurred from a 150 miles transport. Overall, when they were finished, the machine worked as if it were brand new. The technicians treated the machine like it was their own and they spent over an hour reviewing basic troubleshooting with me. They even gave me their personal cell phone numbers if I had any questions or problems. I will definitely buy another pinball machine from them. more

Got the best deal in Chattanooga, checked the other stores and no one had the selection that Chattanooga Pinball had. Their staff was great and my arcade game is super cool. LOVE IT and cannot wait to buy another one from them. Keep up the good work Chattanooga Pinball guys more

Taken for a ride. Paid $225 and still nothing was fixed. Im pretty sure if you cant figure out what is wrong with something after 3 hours at $75.00 an hour, you need to hang it up. Not to mention I was told I would have my transistor board back in a week, not 3 months. Sure wished I would have read all the problems this owner had before I called them. THUMBS DOWN more

My husbands birthday was coming up and had no ideal what to get this man who has everything. I ran across Chattanooga Pinball and ordered 5 old arcades and a pinball machine. I have never purchased anything off line and spending that kind of money was very nervous but Dale made it easy. My husbands games got here on time and in great shape. He was in heaven. Thanks Chattanooga Pinball and you have a customer for life. more

Got my new pinball shipped just like I was told. I got a very good deal and I am very pleased. Everything was just like I was told it would be. Very good deal and will be dealing again. more

Could not be happier. Game is in super great shape and is was clean and fully working just like Dale said. Would recommend these guys to anyone. Thanks Chattanooga Pinball more

Got a great deal for Christmas and my husband loves it. He never expected getting a game from his youth. I could not of asked for a better company to deal with and Kevin was great. He helped me thru the whole thing. I cannot say enough about these guys they made my husbands Christmas. more

Purchased 3 games off line from these guys and had them shipped and was very pleased. Could not of asked for a better experience. I do not know what problems these this guy had but I could not of asked for anything better. Chattanooga Pinball is tops in my book. more

Buyer beware: this business has cost me a tremendous amount of money by leading me to believe that the Ms. Pac Man game I was buying was worth the $1,700+ I paid for it. Bill is a nice guy, but he is long on promises and short on delivery. Don't buy from them unless you want your money taken away from you and given a sub-standard product that is not what you ordered. I am disputing the charges they made to my bank account with my bank and have filed a complaint with the Chattanooga Better Business Bureau. If they provide a satisfactory resolution, I'll be more than happy to remove or amend my review. Until then, go elsewhere for your arcade needs. You'll be glad you did and save money too! more

What a company, I have been buying arcades from everyone and have never seen a company that provided the service these guys do. The selection of games is huge and the workmanship in second to none. I would recommend Chattanooga Pinball to anyone and I have sent several people there. Great games and great company. more