Chart House Restaurant

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1501 Riverplace Blvd
Jacksonville, FL 32207

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(904) 398-3353
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Chart House Restaurant - Jacksonville, FL
Chart House Restaurant - Jacksonville, FL
Reviews
( 5 )
( 6 )
( 2 )
( 1 )
( 5 )

Best

This is a great restaurant for special occasions. The setting is beautiful. Make sure to save time for a stroll along the river after dinner!

Worst

My first visit to this restaurant was a huge disappointment. I had gotten the feeling that its water front location might be its strength... and this visit confirms it. For the pr...

Editorial review from Citysearch 6/20/2012

This is a great restaurant for special occasions. The setting is beautiful. Make sure to save time for a stroll along the river after dinner! more
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I love this place!!! Best Waterfront 5/22/2012

I love this place!!! Best Waterfront Experience I enjoy dinners at Chart House. more
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Not good won't go back 5/13/2012

I was looking forward to this for Mother's Day and I was disappointed for the amount of money we spent (for any amount of money for that matter!) The food was poor and the service was mediocre. First, the appetiser we ordered was Cocunut shrimp and the shrimp were puny, so I was disappointed with that. Second, we waited forever to get our food about 1 1/2 hours. The place was NOT crowded either so that's no excuse. 2 other tables were served before we were and they sat down after we did. The stuffed shrimp I had was tough, the spegetti that came with my son's schimp scampi was mushy. My husband liked his prime rib, although he said it could have been better. We got the feeling that our waitress left our food sitting under a heat lamp for too long and that's why the shrimp and spegetti were prepared poorly. We won't be back. more
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Best Waterfront Experience 10/3/2011

Ambiance - Check Service - Check Food - Check Enjoyed a fantastic family celebration dinner. Was nervous because read some very negative reviews through MapQuest, but reservation was made. EVERYONE in our party of six was satisfied, from our view to appetizers, including Lobster Bisque, to entrees and finally, dessert. DO NOT allow negative reviews to dissuade you! more
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Great Location... Little Else 1/8/2011

My first visit to this restaurant was a huge disappointment. I had gotten the feeling that its water front location might be its strength... and this visit confirms it. For the price it's not a good value. I found the waitress service to be very inconsistent (attentive to only some table members); the drinks to be over priced; and the salad bar to be less than spectacular. Further, my filet had been cooked perfectly but it sat so long it was served cold, and the vegetables were mushy. I likely won?t give this restaurant a second chance. more
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My Birthday Dinner location every year! 10/10/2010

I enjoy my dinners at Chart House. My server for years was Burt but he recently moved to Hawaii so at this point I am trying to find a replacement for him but all in all... I love this place. They seriously have the best Salad Bar in town.. I would recommend everyone go and try this restaurant! more
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Horrible Service! 11/29/2009

My husband and I went to The Chart House this past weekend during downtown's festival of lights. The experience was the worst time we ever had at a restaurant. We pulled up for valet parking, the valet was the rudest person that I have ever met. He snatched the keys from my husband and grumbled that he would have to ""find a spot"" for our car. As we were leaving the restaurant, we saw the same valet yelling at a woman in the parking lot. I will never eat here again. There are plenty of other places in downtown Jax to eat! Cons: AWFUL! more
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DONT Spend your money here! Go across the street to Morton's 6/22/2009

My husband and I are very wealthy people who happen to be african american... and visited The Chart House on 06/20/2009. When we arrived the front desk hostess made us wait for at least 10 min before even recognizing that we where waiting to be seated. Long story short we had to wait to be seated at a table for 30 min when there where 10 tables availiable. My spouse and I went to the bar to wait and waited for about 15 min without anyone taking our drink order.... ironiclly two gentleman sat next to me at the bar whom recieved immediate attention. There is a caucasion white male that is a bartender with a buzz hair cut who is blantly might not like people of other races. If you are weathy black or any other race for that matter dont waste your time. Money is money and my money is green just like everyone elses. Go eat at Mortons steak house across the street. Dont waste your time here! Pros: Its a nice building.... and thats it! Cons: The staff is rude and really dont care to work more
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Terrible place - Staff is bad too. 6/15/2009

The chart house has a meat market bar at the front door if you are interested. Cater to large loud parties. This is not for anyone older than 45. Restaurant is not ADA accessible and they don't care. Pros: Pros: location Cons: Cons: everything else more
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Wonderful 3/10/2009

Amazing views, interesting style, and delicious steaks more
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Very Disappointing 4/4/2007

While looking for a good seafood restaurant in Jacksonville, I came across Chart House and remembered going to their Hawaii location numerous times. Granted, we did not have reservations, and when told it would be a 30 minute wait, we went to the bar. After ordering our drinks at the bar, the bartender told us that our table was ready. I explained that the hostess said it would be 30 minutes, but he insisted that we pay out and see the hostess. Well, of course our table was NOT ready, and we had lost our seats at the bar. After about another 15 minute wait, we were led to our table. Pros: View Cons: Food & Service more
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Nice atmosphere 3/22/2007

I was in Jacksonville on business, and ended up at the Chart House with a business associate. I agree with other reviews that it wasn't necessarily romantic. I was actually relieved... I was comfortable there with another male business partner. The decor was fascinating: sort of a round, concrete building with windows facing the river. It was sort of retro-sixties without being tacky. The menu was nice, but not overly impressive. The lobster spring rolls were good, but sort of bland. They tried to make up for that with a horseradish dip that was way too overpowering. The snapper hemingway was nice, but somewhat ""fishy."" There was a huge amount of lump crab meat on top though, and the crab was excellent. The service was great.. absolutely no complaints. They were attentive, without being overbearing. My experience with Jacksonville restaurants is limited, but I'd try it again. Pros: Atmosphere, service Cons: Somewhat pricy for the quality of food more
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Great for Holidays 5/13/2006

My wife and I have never had an unsatisfactory meal at ANY Chart House location. Back int the 1960s we used to frequent the La Jolla Chart House in California. Terrific. Now that we are retired, we occasionally visit the Chart House in Jacksonville, FL. With no family locally to celebrate holidays with, we find the Chart House to be a terrific spot for our own private celebrations. Pros: Always open on holidays. Great bar: Macallan scotch, etc. Terrific salad bar. Excellent service. Consistenlty good food. Cons: A Little pricey. We love the Chart Houses, and arrange to meet relatives and friends for holiday meals whenever possible. Great salad bar. Consistent service. Pros: Open holidays, Good food, Good service Cons: Price more
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Stuffy atmosphere and food NOT worth the price! 4/24/2005

Not the romantic spot at ALL. Went there for an anniversary and will NEVER go back. It is so stuffy and not at all a romantic sitting. I could have a better and more romantic time being attacked by ants at a picnic along the river. The food was AWFUL. I had prime rib which was very DRY and had NO TASTE. I have had better food and better experience at many other smaller places. I just feel really terrible because lots of thought was put into picking this place and was very disappointed. Could NOT wait to leave and did NOT stick around for dessert. more
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Great 11/2/2004

The restaurant was attractively decorated and it has a unique architecture. The service was wonderful. The food was good and the oysters were delicious. The dishes are a little pricy, but it was worth it. Pros: Atmosphere, Location, Service more
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Traveling & Dinning 11/16/2003

All I can say is WOW!!!. The Chart House is a great place to go and enjoy the Jacksonvile Atmosphere and fine dinning. 1st off A great location, right off the South Bank River Walk. Just Park at the River City Brewing Co. and walk to dinner enjoying the great river view as you do so. Once in the air is relaxed but very much upscale. The service was what I expect from a resurant of this caliper. The food is good, served in adequate portions with great presentation. Once dinner is done you can walk it off on the way back to your car, where if you decide you want to enjoy a few drinks you can visit the River City Brewing Co. I always refer it to my friends and business associates as a must stop when in Jacksonville. Pros: Location, Atmosphere, Location more
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Kudos 6/10/2003

As a hospitality professional, I am difficult to please. I have frequent Chart House five times in the last 12 weeks. Everyone was wonderful especially the young lady that prepares the ceasar salad. I do not believe she remembers me but she is always outgoing. I have noticed her interaction with other patrons and they receive the same awesome attention. This past Sunday we visited Chart House. She insisted that we try the fruit and made us a fruit plate. KUDOS. My family will continue to be patrons. more
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Trendy 11/11/2002

Excellent! Great place to dine! Great service..Great Atmosphere! Highly recommend! more
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unpredictable 11/7/2002

Great salad bar but service has been bad on several occasions and the fish was overcooked. Much more romantic restaurants in Jacksonville more
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Menu for Chart House Restaurant


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Editorial

  • In Short
    Founded in 1961 in Colorado, Chart House now has more than 25 U.S. locations. The restaurants, many of which occupy historic buildings, draw on the local region's natural...

  • 7/25/2008 Provided by Citysearch
Additional information
  • Hours: Mon. - Thu., Sun. 5am - 10pm;Fri. - Sat. 5am - 11pm
  • Payments: Discover, American Express, Visa, Diner's Club, Master Card
  • Neighborhoods: Urban Core, Southside
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