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Chapman Automotive Group

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4646 E 22nd St
Tucson, AZ 85711

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(520) 748-1000
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Reviews
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Best

Angel is very honest and makes sure he recommends service that is needed only to keep my Odyssey purring like a kitten. I do not feel that I am being nickel and dimed for the b...

Worst

All reviews seem positive

waiting time is always very reasonable 8/1/2011

Angel is very honest and makes sure he recommends service that is needed only to keep my Odyssey purring like a kitten. I do not feel that I am being nickel and dimed for the benefit of the dealership. I really like the Express Service so that I can come in without an appointment and wait for the car. The waiting time is always very reasonable and your customer service area is great. more
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Chapman Honda delivers ""5-Star"" customer service 7/26/2011

Although I'm on my third service advisor at Chapman Honda, I've received the most excellent service I could ask for. The advisors are extremely pleasant and quick to respond as I pull up in the service lane. Chapman Honda delivers ""5-Star"" customer service each and every time I visit the service department. more
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lounge area was very clean and confortable. 7/22/2011

I thought the service rep informed me very well. He told me that the service person was the most senior repair person in the shop. I thought the lounge area was very clean and confortable. I did talk to a Sales person and he was very nice as well. I has another vehicle repair at your body shop and was very happy with it as well. more
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have always had outstanding service. 7/19/2011

Needed a key for our Ridgeline and a quote for repair of rear seat. We were given a detailed report on what we would require, we will be returning for the work once the parts are in. Excellent communication, courtesy, and friendly attitude, We would highly recommend this dealer over the competition in the Tucson area. We have been here before for our Pilot and have always had outstanding service. more
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exceeded my expectations. 7/15/2011

As usual Chapman exceeded my expectations. My wife and I have been using Chapman for our Oil Changes ever since we purchased her orginal Honda Accord and now our Honda Pilot from Chapman. The service is the best in the city. I went in on Friday morning and was out of the office within an hour. Carl was very helpful and extremely nice. more
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greatly satisfied 7/13/2011

I have used Chapman Honda twice and have been greatly satisfied with the speed and fair dealings in getting a trade price for my used car and with buying a new automobile. This goes for all of the departments I have dealt with in making a purchase or getting service. more
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Angel is the best. 7/6/2011

Angel is the best. Explained everything and the cost was not a surprize. He is awesome and so accomodating. I will not go anywbere else for service. I always take Angel's suggestions. He has not steered me wrong! All your associates should be as great. more
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dealers were courteous and provided me with a low pressure 6/28/2011

I walked into Chapman Honda already assured I would get a great price because I used USAA's car buying program. The dealers were courteous and provided me with a low pressure, no hassle negotiation process that took less than 24 hours to complete. I came in on a Friday night, and drove away with a new car Saturday afternoon. more
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very pro-active in getting the proper people on the job 6/24/2011

Jerry took me to work, assuring me the carpet/fastening device for the drivers' floor mat would be fixed. I received a call BEFORE I was scheduled to pick it up, saying it was ready. The fix appears to be working. Time will tell! Jerry was very pro-active in getting the proper people on the job to get it done. more
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made me feel like a valued customer 6/2/2011

I liked the quality of the service as well as the treatment I received. They made me feel like a valued customer more
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the internet sales manager is great to work with. 5/20/2011

great for buying a car via the internet: Brian, the internet sales manager is great to work with. more
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They know what they are doing 5/9/2011

They know what they are doing and do it fast more
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very helpful 4/29/2011

Our salesman is a terrific person, who has been wonderfully responsive and has gone the extra mile to help us- not only with the purchase and delivery of the car, but with the emergency issue we had with and older car that we own. His background in service has also been very helpful more
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They always give me a good turn. 4/20/2011

I bought my car from Chapman. I have all my service done there. They always give me a good turn. I have never had any problems with them I work with a man named Angel and that is what he is, an angel more
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Upon entering the dealer everyone was very nice and professi 4/19/2011

Upon entering the dealer everyone was very nice and professional. Maria had enough patient for me to make sure I picked up the care I just wanted more
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We were treated very well 4/14/2011

We were treated very well and have no complaints. We feel that if a problem arises in the future, they will do their best to resolve it for us. more
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Our experience with Chapman Honda and the Chapman staff (Dan 4/4/2011

Our experience with Chapman Honda and the Chapman staff (Dan, Adam, Carl) was extremely positive. Our Chapman sales rep (Dan Petrillo) was a joy to work with. He provided all the information that we needed in a very professional and timely manner. He provided (very critical) a stress free experience. Obviously Honda quality speaks for itself more
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Hi dealer, I like my new Fit. 1/26/2011

Hi dealer, I like my new Fit. more
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Chapman Honda was Awesome 12/29/2010

Chapman Honda was Awesome-Sauce!!! MY sales associate Eric R. was way cool., and made me feel very comfortable doing business. He was very respectful, courteous and insightful. I will definitely make my next purchase at Chapman Honda more
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they got the sale. 12/23/2010

I should note that at Dobbs, I only looked at window stickers on a day they were closed. They dealer installed options exceeded $1000. They may have negotiated those away, but it turned me off. Chapman had a labor day discount of $1000 and included $500 of options. They opened 1/2 hr earlier-- they got the sale. more
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