Our septic backed up on Jan 2nd. We called Central Florida Septic and Mike came out to the house. He complained that he did not appreciate coming out on a Sunday, he said he needed to get on the roof (for an extra couple hundred dollars) to check the pipes, he did not have a ladder, complained that we were taking too long to get out ladder out of the shed to him and that his truck was going to run out of gas, he stated that our pipes were full of roots and that we needed to cut down our trees, Mike then proceeded to give us 4 (non-sealed, non-labled) bottles of liquid (for another couple hundred dollars) to put down the toilets, and he even wanted to empty bottles back... Needless to say, the quote of $250-$275 (which was acceptable) for the draining of the septic, turned into over $700.00 worth of charges. Mike was very unprofessional!!!!! Exactly one week later, the same thing happened and our toilets and bathtubs were backed up, we called another company, who came to our house, was very pleasant (even had their own ladder!!) and they got on the roof and looked down the exact same pipe that Mike from Central Florida Septic did and stated that there was not any roots in our pipes... it was a massive clog of toilet paper... The new company gave us a bottle of liquid (with a label and seal on the bottle).... Mike from Central Fl Septic provided no guarantee on the $700+ job that he did, they new company provided 6 months. This man (Mike) and this company are a complete rip off and no one should ever use them unless they just have money to throw away!! I highly suggest Roto Rooter though, as they were not only sympathetic, but did the job for a reasonable price!!!
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