Cat Clinic of Cary

Dr. Jennifer L. Eachus,\r \r After I left your Cat Clinic of Cary Monday (around 11/20/15) I went to Town & Country vets down the road. The vet there said that since you had expressed a good amount of urine from him, and that he had then peed on his own a pretty good amount, and since when she palpated she found that his bladder was empty, she said it would make no sense to put him thru the danger and expense of catheterization/anesthesia/IV/CBC/Urinalysis/Xrays, as you recommended. If he was totally blocked - different story.\r \r She prescribed an anti-inflammatory, also a drug to relax his urethra, used a syringe to put some saline subcu, and we bought some hard/soft prescription urinary diet food. We watched him closely. Since then he has progressively and quickly improved - he is almost all the way back to normal now.\r \r I believe you were wrong to recommend the drastic steps you did. Also, I feel you were somewhat impersonal and used scare tactics on vulnerable pet owners (twice you went thru a mechanical litany of 'what-ifs' if we didn't follow your suggestions, both ended with 'die' or 'death').\r \r When (flustered worried and guilty) we told you we'd follow your recommended $1000 plan and you left the exam rm, he went under a chair and peed several mL. When we told you this, you went in the room and looked and came out and said dismissively ""it's just spotting"". It wasn't. Why didn't you palpate his back flanks again to see if his bladder was empty? \r \r I felt you showed poor 'bedside manner', you didn't come across as sympathetic and positive. When I tried to discuss alternative approaches like giving him an anti-inflammatory etc you 'blew me off'. That's when I had the ""oh boy"" moment and got my cat out of there.\r \r I told this story to a friend and when she learned where you work she said she stopped taking her cat to the CC of C when she felt big ticket procedures were being pushed on her. She claims one vet left because he or she wouldn't play that game, and may have felt pressured by the office to up his or her billings.\r \r I hope you were just having an off day, and I hope this experience will make you more careful about jumping to big ticket/risk-filled options quickly. You have a nice web site showing a lot of excellent services and info, and I had enjoyed my visits to your clinic until now, with all the cats in the lobby. I sincerely hope this was an aberration. \r \r Sincerely, Thom Haynes more

We initially sought out Cat clinic of Cary for at home visit for cats who do not travel well. Since a routine home visit for our cats, Dr. Jen has diagnosed and treated a potentially life threatening illness that has given us a happy and healing kitty who now has a long and healthy life ahead of her. Thank you Dr. Jen and all the professional staff at Cat Clinic of Cary. We look forward to many years of cat care with you. more

When I moved to the area I happened to drive by the Cat Clinic and was excited to find an all-feline veterinarian. While living in Greensboro I was a loyal client of the Greensboro Cat Clinic, which started under the same ownership as the Cary clinic. I went to the Cary Clinic with high expectations and have been very pleased with the quality of care and compassion Dr. Jenn and her staff show all of my cats. One of my cats has an auto-immune disease that it took three veterinarians close to five months to diagnose - being poked and prodded on a weekly basis for so long has resulted in trips to the vet causing him a lot of anxiety. Dr. Jenn and everyone at the clinic always manage to reduce his anxiety and show him so much attention and affection that he is noticeably more calm after his visit than beforehand. I have found Dr. Jenn's approach to care appropriately conservative and appreciate the way she always involves me in making decisions by explaining all options available, their pr more

When I moved to the area I happened to drive by the Cat Clinic and was excited to find an all-feline veterinarian. While living in Greensboro I was a loyal client of the Greensboro Cat Clinic, which started under the same ownership as the Cary clinic. I went to the Cary Clinic with high expectations and have been very pleased with the quality of care and compassion Dr. Jenn and her staff show all of my cats. One of my cats has an auto-immune disease that it took three veterinarians close to five months to diagnose - being poked and prodded on a weekly basis for so long has resulted in trips to the vet causing him a lot of anxiety. Dr. Jenn and everyone at the clinic always manage to reduce his anxiety and show him so much attention and affection that he is noticeably more calm after his visit than beforehand. I have found Dr. Jenn's approach to care appropriately conservative and appreciate the way she always involves me in making decisions by explaining all options available, their pros and cons, listening to and addressing all of my concerns addressing and taking the time to make sure I feel comfortable and understand the plan moving forward. From the care provided to the clinic cats, most of which have special needs, to the care and attention Dr. Jenn shows all of her clients, both human and feline, Dr. Jenn goes above and beyond the call of duty every day. I cannot imagine taking any of my kitties anywhere else. more

I absolutely love Dr Jen and the staff at The Cat Clinic. I moved to NC a couple of years ago and shortly after moving my cat needed some care. I had no idea where to take her so I googled and found the Cat Clinic. The staff were very attentive to my needs and Dr Jen was the best. She helped me understand what was wrong with Fancy and how we could make it better. With a little time, Fancy made a full recovery and is now back to her wild self. When Dr Jen started treating dogs too I was so happy! A couple of months ago my dog Daisy got really sick. Jen dropped everything and came to my house to see Daisy. It turns out Daisy has cancer. I can't afford the medicine to treat it but Dr Jen gave me some alternatives to help shrink her lumps and keep her comfortable! Daisy still has cancer but is still going strong! Without Dr Jen, that wouldn't be possible! I don't trust anyone else with my pets care at all! She's the best around for cats and dogs! The whole staff at the Clinic have hearts o more

I absolutely love Dr Jen and the staff at The Cat Clinic. I moved to NC a couple of years ago and shortly after moving my cat needed some care. I had no idea where to take her so I googled and found the Cat Clinic. The staff were very attentive to my needs and Dr Jen was the best. She helped me understand what was wrong with Fancy and how we could make it better. With a little time, Fancy made a full recovery and is now back to her wild self. When Dr Jen started treating dogs too I was so happy! A couple of months ago my dog Daisy got really sick. Jen dropped everything and came to my house to see Daisy. It turns out Daisy has cancer. I can't afford the medicine to treat it but Dr Jen gave me some alternatives to help shrink her lumps and keep her comfortable! Daisy still has cancer but is still going strong! Without Dr Jen, that wouldn't be possible! I don't trust anyone else with my pets care at all! She's the best around for cats and dogs! The whole staff at the Clinic have hearts of gold and always have the animals best interest in mind, along with the humans. They care about your animal but they care about you too! I'll never take my animals anywhere else as long as I am in NC! more

I've been a client of the Cat Clinic since 1997 and think the vets and staff there are wonderful. They are my friends as well as trusted caregivers for my cherished cats. \r \r Dr. Jenn and her staff have always provided loving, thoughtful, and thorough care for my kitties. They have always gone the 2nd, 3rd, 4th, 5th... miles for my cats and me and are dedicated to all the their patients, their clinic cats, their own pets, and many rescue animals.\r \r Earlier this month, my oldest cat had a health crisis. I came home late one evening to find hat he was having trouble standing and walking. Dr. Jenn was on vacation that week but the substitute vet at the Clinic examined my cat; it was clear he needed more tests. I was able to contact Dr. Jenn via Facebook and, though she was on vacation, she took the time to schedule all the tests my cat needed. (My cat is doing better, by the way.) \r \r Dr.Jenn is very dedicated to rescue work and often helps find homes for abandoned or special-needs pets or those who lose their owners or homes.\r \r I highly recommend the Cat Clinic of Cary to anyone. They do house calls as well as office treatment. While the Clinic itself is for cats, the Clinic's Pampered Pets Mobile Vets service provides care for dogs, too. more

Very very disappointed in this vet and her staff. Do not trust this clinic with your pet. The place is filthy, the staff do NOT handle the pets humanely, and the vet herself is uncaring and incompetent. more

Dr. Jenn & her staff consistently take excellent care of my cat. She correctly diagnosed his skin cancer & treated him immediately, as well as his hyperthyroidism. I also board him frequently at the Cat Clinic & he is cared for with affection & compassion. more

Thank you for taking such AMAZING care of our new baby kitten. We got her from a shelter and she needed a lot more care at first than I realized. You were able to see us right away, answer my questions, ease my fears and all the staff showed such love and attention to us and our kitten. You guys are the best! more

Fair warning. High prices, poor pet care. This clinic seems is more concerned with tacking on billable services than pet care. Don't put your pet's health at risk here. more

We have been going to this place for more than 8 years. My cats are seniors now, and they've had some health issues. Dr. Jenn takes excellent care of them. She's solved some mysteries for us. Yes, there've been some expensive tests. But she's always mindful of their issues, likelihood of certain results, etc. She figured out that one of our kitties had a reaction to a vax and got the vax company to cover that kitty's vet bills in sorting it out. She's been honest about costs of doing different tests at different places (e.g., NCSU vet school), and she's even saved us from doing some tests when the findings wouldn't have caused us to do things differently. She's so caring and sweet. And we love the home visits! They're well worth the surcharge for our nervous kitties. more

I cant say enough good things about the Cat Clinic of Cary and ALL of the staff. I have never come across people who love what they do and care about animals as much as this vet and the staff. There is no guit trip for the pet owner (other vets have made me feel bad before for not knowing my animals illness as well as they do). They treat humans with kindness and cats with so much love, they are paitent and caring when kids come in too. I find the prices more than reasonable and I am glad to know that Dr Eches is always there when my Elvis needs her. My children and I are all very happy with ""our cat doctor"" as my kids like to call her. more

I agree with Daniel C.'s review from June 30, 2012. I have taken my cats to the Cat Clinic of Cary for over 10 years and they have always taken wonderful care of my cats. The prices are fair and the care is excellent. Dr. Eachus (formerly Dr. Hodge) and her staff are always up on the latest in cat care. I highly recommend this practice! more

Excellent and dedicated staff that will genuinely love your cat. Those who complain about price likely do not value their cat's well-being. (I found the cost to be more than fair. I am a poor graduate student, so you can trust me on this one) A cat is not a car. You should not be haggling your pet care. The facility is clean and welcoming. A sanctuary for your furry friend. Rather than being in a stuffy vet office with noisy dogs, your cat will be at peace with the sweet silence. Dr. Eachas provided expert care and even called other vets for second opinions. How often will you find this concern for your cat? Many vets seem to view cats as second-class pets. Not so at the Cat Clinic of Cary. more

Very expensive and poor service. Way too much testing. Nickle and dime you for charges as other reviewers have said. Stay away. Will not come back. Ever. more

I cannot honestly say enough great things about this place! My cat, Poe was having difficulties and Dr. Hodge solved his troubles in no time flat! The staff there is AMAZING! Always helpful and willing to take the time to listen about any concerns! I think the prices are very reasonable. I felt very confident leaving my baby Poe for a teeth cleaning and extraction knowing he was in very capable hands. more

Cat Clinic of Cary charges premium prices for not so premium services. House calls are set up for a certain time, but you better have half the day to wait to pay $50 extra dollars. Wouldn't recommend them. more

We took our hair ball of a cat here to get him shaved because he was leaving enough hair around the house to make another cat. We just recently moved here within the last few months from Myrtle Beach. There we paid $60, which I thought was ridiculous, but I didn't want to shave him myself (on account of having tried once and not having a positive experience) so we sucked it up and had him shaved every few months. So, our cat really needed it and he was getting matted up so my wife made him an appointment. I dropped the cat off on the way to work and the charge was $97!!!!! I really didn't have time to take the cat back home, and he desperately needed the cut, so I went ahead and let him get cut there and planned to find somewhere else next time. I should say - the lady at the front desk was very, very nice. Anyhow, I had my dad pick up the cat because he has nothing better to do during the day and we were at work. When we got home we discovered that our cat was BUTCHERED. I have never seen a worse cut on any of God's creatures. The poor guy was shaved to the skin in some places and I'm surprised he wasn't bleeding. I can't speak to the quality of their vet services, but their cat grooming services are TERRIBLE and far, far overpriced. more

I have been taking my cats to the Cat Clinic of Cary since 2004. We really appreciate the kind and supportive care the we receive. This was especially true during the last moments of our elderly cats passing. Their thoughtfullness at that time was deeply appreciated. Pros: Cats only, great boarding facility, great care more