Castle Windows Inc

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Somerset, NJ 08873

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(800) 360-4400
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Best

I hired castle windows to change the 9 windows in my place plus a 3-panel slider. It took 6 weeks after I had signed the contract for Castle to install the windows. I hear this ...

Worst

My experience was similar to Julia's, thankfully my daughter was with me when the salesman was at my home. He showed up 30 minutes early without calling ahead. I asked for estimat...

Unpleasant 7/1/2009

My experience was similar to Julia's, thankfully my daughter was with me when the salesman was at my home. He showed up 30 minutes early without calling ahead. I asked for estimates on 2 windows and a door, I was given estimates on the 2 windows only although I was told when I scheduled the appointment they also install doors! He spent considerable time bashing other companies with information that turned out to be mostly incorrect! When given a price I stated I was unprepared to spend so much as the estimate was very high. Salesman suddenly became very rude, packed his stuff and left! In this economy consumers want superior customer service not company bashing! more

Trashing other companies 6/7/2009

I called Castle windows to my home for an estimate and the bad experience started from when i spoke to the operator. The sales rep was very nice that came out, at first, then he decided to start trashing other companies that i wanted to recieve estimates from. I am a single woman and didnt feel at all comfortable with the rep. Needless to say I did not purchase windows from the Castle people. Do not recommend this company. more

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Castle Windows 7/26/2007

I hired castle windows to change the 9 windows in my place plus a 3-panel slider. It took 6 weeks after I had signed the contract for Castle to install the windows. I hear this is normal time. They sent 3 guys who worked all day and replaced all windows. They were done by 5pm. A screen doesn't close all the way but overall they did a decent job. I just wish they would lower their prices. The new windows and slider work properly so far and I've had them installed for about 2 months now. more
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