Cascade Apartment Homes

\r I lived at Cascade for about three years. Initially, everything was great: the staff was knowledgeable and friendly, the neighbors were welcoming, the complex was quiet and safe. However, in the last year, I can say this is no longer the case. Every knowledgeable and helpful staff member has left for other jobs. The complex is run-down--siding falling off, landscaping a mess, the lock on the front door not working, you name it--and maintenance takes ages to fix problems. The population of the complex is extremely transient--in one month, out the next--and although that is not a problem in and of itself, it stopped feeling like a secure place. People were constantly in and out of the complex, and you could never tell if they belonged there or were there for other purposes. I just no longer felt safe living there, or like I was getting my money's worth. more

These apartments may look nice at first glance, but whatever you do, DO NOT LIVE HERE. My roommate and I were shown a sample apartment, not the actual unit because supposedly they were fixing it up at the time. Our unit definitely has wear and tear. The staff will screw you over. When I moved in, I was only issued two keys, one for the unit itself and one mailbox key. There is a third key we were supposed to get for the building itself. The door is usually unlocked, but I was stuck outside of the building for over an hour last night. I called the maintenance number and an extremely rude gentleman told me that there was nothing he could do. As he progressively raised his voice at me on the phone, he told me this was my fault and insisted that I had just lost my key and it was my fault. He hung up on me. I about had it at that point. I called back and he rudely asked me what I thought he should do about it. I suggested that he would come and use his keys to unlock the building. I even offered to compensate him for gas. He said, ""by the time I get my socks on and drive all the way over there someone else will have let you in."" His rudeness is something I would have never expected. Luckily, after being locked out for almost an hour, another resident came home and let me in the building. \r \r This morning, I received a note from the property manager stating that, ""The constant calls and harassment need to cease or we will be forced to terminate your lease."" I almost didn't believe it. Now I am forced to pay a replacement fee for the keys that they failed to give us. more

NOT WORTH IT!!!!\r Whatever you have heard about this place, it is HORRIBLE! Check with Better Business Bureau! This place is deplorable. They don't properly train their management, they don't have enough staff to keep up the maintenance, they are cold and impersonal. They do not care about you and will screw you the first chance you get! more

Great place to live. Management professional, and always willing to act on suggestions. Maintenance staff is fast, and fixes the problem the first time. When my lease was up, I had no hesitation to renew. Highly recommend these apartments more

The management is very responsive. Have a great open-door policy, and take suggestions well. Maintanence staff quick, coutious, and fix-it-right the 1st time. Is the 'Diamond in the Rough'. more

The management is very responsive. Have a great open-door policy, and take suggestions well. Maintanence staff quick, coutious, and fix-it-right the 1st time. Is the 'Diamond in the Rough'. more

Cascade's staff is slow and unresponsive... it takes a long time to get anything fixed. Half the time, the manager is unavailable (unless you are writing her a check!). The parking lot is not safe. There have been three break ins in the last 2 months. One truck even had its tires stolen in the middle of the night, and management had done nothing to add to security (add lights, cameras, etc). Pros: location Cons: staff, rising cost, safety more

Cascade's staff is slow and unresponsive... it takes a long time to get anything fixed. Half the time, the manager is unavailable (unless you are writing her a check!). The parking lot is not safe. There have been three break ins in the last 2 months. One truck even had its tires stolen in the middle of the night, and management had done nothing to add to security (add lights, cameras, etc). Pros: location Cons: staff, rising cost, safety more

I have lived here for two years and the management and the maintenance staff has changed three times already and have gotten progressively worse. They take weeks if not months to fix anything and that's with constant calling and hasseling. The ants are overwhelming and last for a few months. The windows are extremely drafty and most leak when it rains. Pipes continually leak even after they've been "fixed" and now they're starting to charge extra fees for everything. more

I have lived here for two years and the management and the maintenance staff has changed three times already and have gotten progressively worse. They take weeks if not months to fix anything and that's with constant calling and hasseling. The ants are overwhelming and last for a few months. The windows are extremely drafty and most leak when it rains. Pipes continually leak even after they've been ""fixed"" and now they're starting to charge extra fees for everything. Pros: location and price Cons: maintainence, age, staff more

I have lived here for two years and the management and the maintenance staff has changed three times already and have gotten progressively worse. They take weeks if not months to fix anything and that's with constant calling and hasseling. The ants are overwhelming and last for a few months. The windows are extremely drafty and most leak when it rains. Pipes continually leak even after they've been "fixed" and now they're starting to charge extra fees for everything. Pros: location and price Cons: maintainence, age, staff more