Casal Aveda Institute

Th e girl that did my highlights & haircut did an AWESOME job I'm a picking person on my hair but thanks 4 picking her 4 me. Her stations # is 44. Hope I can get her again......Janet Garwood more

Student didn't seem that familiar with pedicure process. Even polish application was messy and excessive. Student should manicure her own nails. more

The service was good however the stylist lack personality more

My daughter and I had same time appointments .As we signed in my daughter was told that her student was at lunch and there would be a delay. No delay was mentioned for me. As we stood( the waiting area is far too small to accommodate even a portion of those waiting) my daughter was approached about a delay again . Nothing was said to me. A few minutes later my daughter was given another update. This is when I asked what was up with me but got a basic I don't know. Finally my daughter was called . I headed to the receptionist who made me wait while she had a personal conversation. I was told the person doing my hair was "probably busy". I asked for a supervisor. Martha came over looked at the computer and left. I voiced my displeasure. Martha was called back again she didn't look at me but said "I don't have anyone to do her" and walked away. I was ignored . A few minutes later, while I was still asking why there was nobody to do me despite my appointment, a girl came over and called me. Samantha was very nice and did a great job. All that I asked was the same courteousy that my daughter got. If Sam was busy , why not tell me there is a delay ? No customer should be ignored nor treated less significant than another. more

The girl took time to listen to me and understand what I wanted and did a good job on my color. She also went back through to make sure it was all covered. more

I have been going to the Aveda school even before it moved to it's exanded, gorgeous location. Because there are fresh students moving through all the time, they are excited about what they are learning and doing, so they always but forth their best effort. The instructors keep a watchful eye. The staff is top notch! I have gone for color, massages, manicures, pedicures, and waxing. Every time, I'm treated like a queen! The school rocks! How great to have this resource in our community! Aveda is excellence! more

The student was excellent! She was thorough and had just the right touch. Anyone would be fortunate to hire her. more

I received a beautiful perm, operator is great, coming back in 2 weeks for color. Great place. more

Pampered as if royalty, with attention to my comfort, mood and how I felt that day made for a relaxing treat. Amazing care! Loved every minute! more

I am pleased with the color that I received but my student shifted me off to someone else to wash and style which wasn't what I intended on for service. I have had much better experiences there but this was not one of them. more

Casal Aveda Institute is of the highest quality. The Faculty's superb training of the students shows in the results achieved. The Aveda name is top-notch. The Aveda Institute (school) is known through-out the country. When I lived in Ann Arbor, Michigan, there were Aveda Institutes on the University of Michigan, and Michigan State Campuses. The students came to the Institutes in 'droves'. (Students ALWAYS know where to go.) This Casal Institute is of the same high quality. You will be so happy to become a new client, just like me. The services rendered will amaze you; this is where they truly learn the skills to win and keep clients. See you there! bj more

I have been going here for about four years now to have my hair colored. The results are always good. However, I would NOT recommend getting a hair cut here. You never know the experience level of the student you are with and I have had more than one BAD cut. One haircut had me crying in front of the mirror for two months. more

I have always been very satisfied with the service and the employees at Casal's. I have been going there for 7 years and will continue. more

Payton did a great job. more

A Great experience. I always love coming here. more

This was my first experience at a "school" for future stylists. I could not have been happier with the outcome. My stylist was Angela, she was so talented. I felt that she did a much better job than "accomplished" stylists that I have been to in the past. If Angela is an example of your school and the students you produce, then your school must be a success. I know that I love your school, and I look forward to making another appointment in the near future. more

I walked into the Austintown Institute for the first time and was so delighted with the entire experiance. From the warm reception upon entering, the sincere interest from Courtny in making my request a reality, the suggestions and attention from the instructor, to my departure. Every step was above and beyond my expectations. And the price - I have paid triple for the same service that I recieved, and not been as happy with the outcome. THANK YOU COURTNEY - I will be back to see you........I LOVE, LOVE, LOVE THE COLOR and CUT!! more

Had an amazing, relaxing time! Everyone was super friendly. Thank you! more

Im black and have very kinky hair. I like to color my gray and I always come to Casal Aveda. I would give 5 stars but it seems that the instructors have a hard time with the colors "I" choose. They tend to want to try and anticipate what I really want instead of what I ask for. I have had great results when I coach the students to color it the way "I" want. I let them tell the instructors for me. more

The service was good but asked for a seat by the front door because I have asthma and they gave me a seat in the back by the chemicals. Guess they don't honor requests at all. more