I just wanted to take a minute to say thank you to Casa Mechanical for the excellent service we received on January 9th 2012. About 2:00 am in the morning my wife woke up because our central air\heating unit was blowing cold air instead of heat. The thermostat read 66 degrees and it was about 49 degrees outside at the time. The only way we could get the blower to shut off was to throw the main breaker in the garage. Needless to say we both were in a bad mood when we got up at 6:00 am to a chilly 65 degrees.
I called Casa Mechanical first thing in the morning. Received a prompt call back to book the repair later in the day. I received a call from Chris at Casa Mechanical around 12:15 stating that the truck was in route. At 12:30 a nice clean cut young man named Jose arrived. I was very impressed with his professionalism, courteous demeanor and willingness to explain everything he was doing to the central air\heating unit. He quickly found the issue with the furnace and explained about the Ignition Control Panel function. After about 5 minutes of tests he called to check on replacement part availability. He left my home in Georgetown, actually picked up a new part in Austin himself, and then returned to complete the repair at 2:45. Everything was completely installed and tested by 3:15. Boy it will be so nice to get a good WARM night sleep. Please give my thanks to Jose for going the extra mile to insure we have heat before this cold front hits giving us some 30 degree nights.
I have used Casa Mechanical for plumbing, water heater and water softener replacement in the past 10 years. They have always impressed me and I never hesitate recommending their services to my friends and neighbors. It is nice to hear the nice feedback from others after they have used their service.
Thank you Casa Mechanical... GREAT JOB once again. Please do not ever change.
Very Best Regards,
Stan Oliver
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