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Carpets Plus Outlet

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1241 22nd Ave
Kenosha, WI 53140

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(262) 883-9494
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Main categories:

Flooring Contractors

Related categories:

Home & Garden

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Floors

Reviews
( 78 )
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Best

Carpets Plus Outlet installed carpeting on the floors of our sun room and our family room. I was in and out, walking the dog and doing other things, while their technician did the...

Worst

All reviews seem positive

Everything went well 1/19/2016

I had tile installed by Carpets Plus Outlet in two different rooms. They were very good. The workers were polite and the pricing was reasonable for what we asked them to do. This wasn't our first time using them and we'll use them again. more

Fast, clean and timely. No problems whatsoever. 1/15/2016

Carpets Plus Outlet did some tiling for us. They were fast, they cleaned up after themselves and they got done on time. I had no problems with them whatsoever. more

Did a fine job and I recommend them. 1/7/2016

Carpets Plus Outlet most recently did my living room and they carpeted the steps going up stairs and they did a fine job, they made sure to clean up after they were done and I was very happy with the work they provided. I have heard from other people that other flooring companies don't provide very good service and that's no the case with Carpets Plus, I will continue to use them in the future. more

Good customer service. They know us by name. 12/31/2015

We have had carpet put in by Carpets Plus Outlet a few times. We continue to use them because they do a good job and when we had problem with a threshold they come out out fix it with no issues. They even know us by name and when they see us out they even greet us. Good service. Good pricing. more

Everything we needed and more. 12/16/2015

Carpets Plus Outlet commercially put in vinyl tile and carpet in our building and it turned out wonderful! The prices are good and the service has been great. I would recommend them on their customer service alone and their knowledge and helpfulness was by far more than I expected. They did the job quickly and we're very happy with the outcome. more

Excellent experience 12/2/2015

Carpets Plus Outlet on 22nd Street is absolutely excellent. I have no complaint whatsoever. Everything was great. more

Very good. 12/1/2015

The customer service at Carpets Plus Outlet was very friendly. I didn't know exactly what I wanted when I went in, and they helped me pick out my floors. I needed new floors for my kitchen and bathroom. I told them what I would like and they showed men their inventory and brought out samples. I thought that they had a good selection and competitive prices. When I finished the purchase they setup the installation appointment for me, which was very soon after. The installation went very smoothly. It took them about two days to finish. The workers were professional and neat. I am happy with the way the new floors look. more

Very good 11/30/2015

Carpets Plus Outlet did the carpet on the stairs, living room, and family room. They were very good and very knowledgeable about what they were doing, especially when it came to pet issues. more

Family owned business, gives great service 11/9/2015

Carpets Plus Outlet was very patient with me and never pushy at all. I'm picky about my choices, so it took me a while to make my selection and I brought home a lot of samples. When you borrow samples from them you have to sign each one out, but after a couple times they just let me take them home and trusted that I would bring them back. That was really nice and saved a lot of time. They answered any questions I had and made suggestions about quality. I felt like they really listened to what I wanted and what I needed for my home. I selected a neutral color, plush Mohawk carpet that they installed throughout the house. We also purchased on the roll flooring for our kitchen and bathroom. The owner, Neil, came out to my house to take the measurements and he figured out a pattern for the layout that did not place heavy traffic on the seam. Last time I had carpet installed with another company they placed the seam in a high-traffic area because it was more convenient for them, but it showed later. Neil was very smart about how to avoid that. The installation was good and the installer took his time, which I am grateful for. He arrived on time and finished the project according to schedule. Everyone was courteous, knowledgeable, and professional. The cost was reasonable, and I went to them because they were local and I like giving my money to local businesses. I'm very happy with the work they did and the service they provided. more

Total professionals from selection to installation 10/26/2015

Carpets Plus Outlet has done several jobs for us. The last job they did was installing new carpet in our living room, on our staircase, and on the top landing. Prior to that they installed carpet on some downstairs steps and in the bedroom. They also laid laminate flooring in the master bathroom. I'm very happy with everything, they did a phenomenal job. I felt that the cost was very competitive and it was easy to schedule the appointments with them. They're always on time, professional, and know what they're doing. They clean up well afterwards too. They're wonderful, and that's why we keep going back. At the showroom they helped us to select the flooring, and provided the pros and cons for what we were looking at. They were very helpful, explained things thoroughly, and answered all of my questions. They did a great job and I have no complaints about them. more

Great company to work with 9/23/2015

We had out basement, stairs and upstairs re carpeted in May/June and they was great with scheduling and the installers were professional and nice to talk to as well. Thank you! more

Outstanding experience 9/16/2015

We are so pleased that after several stops to get a new floor for a bath remodel that would match our kitchen floor we went to Carpets Plus. They not only got us the floor that we were looking for but we also added a hallway and Daycare entry. Brian did an awesome install and the whole project was professional from start to finish more

Excellent Service All Around 9/16/2015

We purchased a new home that was in desperate need of new carpet through out. As frugal shoppers we went to multiple carpet outlets looking for the best deal and service. Matt not only provided us the best price out there but the carpet installation was also top notch! These guys have been in business for a very long time and there is a reason for that. When you provide superb customer service, competitive pricing and quality installation, you tend to stay in business for as long as you like. We have every intention on using Carpets Plus Outlet again in the future and have pointed many friends and family members in their direction. Thanks again for everything, Mike and Emily more

These people are great!!!! 9/14/2015

As first time carpet buyers, my wife and I had no idea what we were doing. We heard about CPO from our parents. What an absolutely great experience! We found our carpet, we scheduled the work, and it was done- flawlessly. Our house looks wonderful, the padding upgrade they suggested is all they promised. We would recommend CPO to anyone looking for carpet. more

Exceptional Service. 9/9/2015

Carpets Plus Outlet has an impeccable service. We have purchased carpets, flooring, and had some window work from them--for multiple homes--over the last 12 years. Their staff is very logical, competent, and efficient. They have competitive prices and I would recommend their service. more

Best business in town. 9/4/2015

I have used Carpets Plus Outlet twice. They installed carpet in our main living room the first time around and replaced it with porcelain tile the second time. Their prices are competitive. They're not the lowest, but worth it. Their staff is fabulous, super friendly and knowledgeable. They arrive when they say they will, and complete the project on time. The end results have been phenomenal. They are the best business in town, and I would recommend their service! more

Fantastic service, excellent installation 8/10/2015

Carpets Plus Outlet installed new carpeting in my home. When I walked into the showroom for the first time, I had an idea of what I wanted. However, after speaking with the sales representative about my home, she guided me in a different direction and she was totally right. The installers did a fantastic job. I have had disappointing results with carpet installation from other companies before, but not from Carpets Plus Outlet. The installation technicians were courteous and helpful. Like the staff at the showroom, they offered suggestions that led me to the right decision for my home. I encourage anyone to go in and talk to the staff at Carpets Plus Outlet about a carpeting project. Everyone is very knowledgeable and you can feel confident using their expertise. I recommend this company for great service at a reasonable price. more

Quality experience 8/6/2015

Carpets Plus Outlet put carpet in three rooms for me. They are a family owned business and you see the same people every time you're there. Every interaction I had with someone, at least with 5 people along the way, plus the two installers, was very professional and they were very courteous. They seemed very happy and knowledgeable. Price wise, they are right there. They were a solid group of people from start to finish. more

Great service 8/6/2015

Everything was fine with Carpets Plus Outlet. We would recommend them. I have had a lot of carpet done by them. They are very pleasant and nice people to work. They do good work. more

Just a great experience all around 8/4/2015

Carpets Plus Outlet installed carpeting and kitchen flooring, and my experience was absolutely wonderful. I heard about this company through word-of-mouth from my cousin who had some excellent work done in her home. I got quite a few estimates for the work anyway and I was impressed with both the price and the professionalism of the staff at Carpets Plus Outlet. Since my husband passed away, a lot of people try to take advantage of my trust, but I never felt that from this staff. They were very nice to deal with and worked with me throughout to give me ideas. They came when they were supposed to and finished the work on time. My experience with Carpets Plus Outlet was excellent and I highly recommend this company for any flooring work. more
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Owner Message
  • Carpets Plus Outlet, Inc. offers sale & installation of retail and commercial flooring and window treatments in Lake County IL and Kenosha & Racine County WI. Family owned and operated for over 20 years, Carpets Plus Outlet, the home of red carpet service, has Racine and Kenosha’s largest in-stock selection of quality flooring. Owners Neil and Penny Fuhr have over 40 years of experience in the flooring business. We have served southeastern Wisconsin and the surrounding area with pride since first opening our store in the 1990s.

Additional information
  • Hours: Mon 10:00am-06:00pm, Tue 10:00am-06:00pm, Wed 10:00am-06:00pm, Thu 10:00am-06:00pm, Fri 10:00am-06:00pm, Sat 10:00am-05:00pm, Sun 11:00am-04:00pm
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