Carpets By Direct, INC.

If you want to throw away your money, have defective hardwood floors, and be disrespected in your own home then you chose the right place. My hardwood floor was installed in march and by june there were cracks and chipping all over the floor they installed. It's november now and after so many phone calls, a big man came to my house with no intention whatsoever to helps up with the problem we were having on the floors. He instead disrespected us and intimidated us in our own home. He didn't provide us with solutions but instead made excuses and accused our dogs of causing the wood problems. This man (J.O.) thinks that he can come to my home and intimidate me because he is a BIG WHITE MAN and I'm a small asian woman. Talk about violation of my space, that's what he did. He was in my face talking in his loud voice. Problem was not solved. I wasted my money and time on this small company and this bully that came to my home. STAY AWAY FROM THIS SMALL COMPANY. more

If you like to throw your money away then you have come to the right place. We had CBD install a solid oak floor in the downstairs of our home after about a year the wood started to come up. We called and tried to get them to come and fix the problem. After several calls they finally aggreed to come out and take a look.The installer that came out stated that the foor was coming apart because the way that they layed it down.I contacted CBD and they sent out one of their inspectors to see what the problem was.About a week later we recieved a letter that stated that they couldn't fix the problem with floor and said it was out of the installation warranty period. Bottom line I spent a total of $13,000.00 with this company to end up with a huge mess on my hands and I have to take legal action to recover the money that I have spent with this company. more

When I am looking for carpet for one of my many rentals or even for my personal home I always give J.O a call at Carpets By Direct. He gives us a great deal and set us up on a contractor account. They have a huge selection of wood floors, carpet, tile, vinyl and much more. The rugs are beautiful and inexpensively priced too! Go check them out for great deals and see what I mean! more