Good: Nothing, really. Except when I left the theatre. I had to pick one star, but actually no stars is better.. Bad: Slow lines at concessions. Seemed understaffed. Game room noisy. Popcorn old and stale. Bleh.
Sticky floors, bathrooms untidy.. Improvements: Change of attitude in employees, no smiles, it looked like no one was enjoying their job. A couple people were observing like they were management, yet doing nothing.
Ticket lines could be faster as well. Who ever trains these people in should be fired.
It seems if the employees aren't enjoying themselves, their must be a reason.
Poor management?
Let's get better people in here, maybe it would change.
I've never seen employees who were more unhappy as I did that night.. Other: Employees could have a better attitude. I am in customer service and if I acted like that on the floor, I'm sure I'd be gone.
Management must be lacking, poor customer service, popcorn was cold, nachos bland.
They need to give these employees a raise for even wanting to work there. Very unpleasant atmosphere.
Again, it looked like no one was enjoying their job. Our movie going experience was dreadful there.
I'll go to another theatre if I have to travel. Something needs to b done here..
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