For a school, this place sets a very bad example. Even with an appointment; there is no guarantee you will be seen that day at all. I was checking in for a facial while several women (that had made hair appointments) were told they could not be seen that day, due to over-booking.
When I finally was called in for my facial, (20 minutes past my appointment time)the girl said she hadn't gotten the correct supplies and walked out of the room as I was changing. She then walked back in the room while I was undressed to grab something. As soon as the facial began, she realized there was something else missing and left again. This continued through every step of the facial, leaving the room to get supplies and often times saying we would have to skip a step because the lady who keeps the supplies locked was outside smoking.
I didn't even know when the facial was over, the girl just left the room and didn't return. And don't expect a refund or discount. You pay for the service before receiving anything and all sales are final. Pay a little more and go to a salon where you will get a real facial treatment.
Pros: It's cheap
Cons: It's dirty. No private room for treatment. Staff has very little knowledge. Communication between co-workers is horrible
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