This is the first time I have ever felt compelled to write a review on a hair salon. The first time I went to Two Rivers Salon & Spa (I had a gift certificate to use), I felt like I was treated terribly in the front waiting room, ignored and then "oh, would you like something to drink?" I was brought into the hair salon and was very unimpressed. All of the niceties were in the waiting room, while the salon part was dirty with hair all over the ground, the music was drowned out by the gossiping stylists. My stylist, however, was very sweet and did a wonderful job on my hair cut and color. The next time I went back (despite the bad service and employees... I did like my stylist), my stylist was sick and I had to go to another stylist. Needless to say, she was horrible. The color was done bad and the cut was hacked up. I was not happy at all and was told to call later. I called later and was "squeezed" into an appointment with a male stylist to fix it. I had to ASK for it to be complimentary after already spending over $125!!!! He was quite rude, while attempting to be appropriate and slimy nice... yet never pulling it off. He left me in the shampooing chair with my head extremely uncomfortable while he ogled women walking by and then even cut and styled another woman's hair while I waited with my neck kinked backwards!!!!! The color came out too bright of course and he tried to fix it. The cut to fix the bad cut, was not too bad, but not great. I WILL NEVER GO BACK TO TWO RIVERS! It has taken over 3 months for my hair to be "cut-able" again. This time I'm going to try Todd Stewart Salon. I've heard nothing but great reviews, unlike two rivers salon, so I'll let you know!
Pros: There is one good stylist... Waiting room is very nice.
Cons: Stylists, gossiping, bad customer service...
more