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Car Care America

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150 Peachtree Industrial Blvd
Buford, GA 30518

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(770) 614-4667
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Reviews
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Best

Bob and Patti are wonderful. From emissions, oil changes, tires, brakes....and being broken down....stranded and needing to be towed we have never been disappointed with any as...

Worst

I really hoped to make this place my one stop for all my car's repairs, however the woman at the desk was so rude to me that I refuse to ever go there again! I went in ONLY for di...

$200 savings Christmas week is worth a good review! 12/20/2011

Went to the dealer to have my Passat worked on. Their estimate sounded really high so I went to Car Care because I see it on my way to work every day. They just saved me $198 and my car is running great! Thank you! Thank you! Thank you! more

Great shop! 12/16/2011

I own a Honda, and have always used a dealer in the past. I learned that this shop has a Honda certified technician, so I tried them out. Not only were they knowledgeable and quick, but they explained what was needed for repairs. I got an estimate before repairs were made, not always true elsewhere, and a call as soon as car was ready to go. Overall the best shop I have ever been to! I will be returning for regular maintenance. more

Patti was so rude! 3/12/2009

I really hoped to make this place my one stop for all my car's repairs, however the woman at the desk was so rude to me that I refuse to ever go there again! I went in ONLY for diagnostic to be done. When I said that we'd have to consider the repairs (totaling OVER a thousand dollars) she became so rude! She said over and over how they lost money on me trying to find the problem, complaining like I owed her more then the flat rate that they gave everyone. When I asked if I could have a copy of the diagnostic report she said they did not make any copies and even refused to write down what had to be done!! I had to write them down myself. I have a very limited knowledge of cars and would have liked to show my husband before I agreed to the amounts they were asking. At the very end of this horrible experience I could not hold my tongue any longer. When I confronted her about being so rude to me she did not apologize for her actions only very sarcastically apologized that my car was broken and that it was not her fault!!! I am not sure what planet Patti is from, but here on Earth customer service means you make the CUSTOMER happy not the other way around!!! I was not asking her anything that anyone else would’ve asked, but by the way she was being rude to me it was as if I was the one miss stepping. I have had other repairs done before such as brakes, tires, and etc. And I have asked all the same kinds of questions before. I have gone in for other diagnostics too. But have NEVER experienced the lack of professionalism that was at Car Care America! more

Car Care America is an automotive repair shop you can trust! 9/26/2006

I've trusted Car Care America (and Bob and Patti too!!!) with my family's cars for more than 8 years now and they've never let me down. They really care about their customers! You can trust them to give you a fair price and to get the work done reliably and quickly too!!! They are the rare diamond in the rough as far as car shops go, so don't miss out. more

Car Care America is an automotive repair shop you can trust! 9/26/2006

I've trusted Car Care America (and Bob and Patti too!!!) with my family's cars for more than 8 years now and they've never let me down. They really care about their customers! You can trust them to give you a fair price and to get the work done reliably and quickly too!!! They are the rare diamond in the rough as far as car shops go, so don't miss out. more

Car Care America 8/16/2005

Car Care America is a full-service repair shop specializing in emissions issues. We have been impressed with their helpfulness and quality of work. Their price estimates have always been reasonable as well. The emissions center associate has on one occasion stayed open through her lunch hour in order to help me with an urgent issue. They are also open on Saturday mornings. more
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