Canyon Auto Wash

I thought I should post my experience with Canyon Auto wash. I stopped by Canyon Auto Wash in Anaheim Hills on 11/25/2009 to have my car detailed. I was told by the ""Manager"" my car would be completed by 2PM. Returning at 2:30 PM, I was annoyed to find my car had not yet been completed. After my car was completed I briefly looked it over, paid, tipped the worker and got in my car to drive home. Immediately I noticed what appeared to be a smudge in the middle of the rear window. I thought no big deal and drove home to wipe it off. Once home, I found I could not wipe it off and upon closer inspection I noticed the window tinting film had been severely gouged on the inside of the window. I immediately returned to Canyon Auto Wash and was greeted by the fellow who had been more

I had been using this car wash for years. I took my Maserati in for the $90 detail, when I returned the passenger window was half way up and the attendants said they didn't know what happened. Upon closer inspection it was clear to see, that they tried to force the switch and broke it. They said no problem, get it fixed and bring in receipt. After 3 weeks waiting to get the part and not use my car, i returned, Their position was that the switch broke do to wear n tear, wow only 20k miles on the car. After numerous calls to the office asking for the owner to call, ""maybe his insurance would cover the damage or at worst maybe car wash credit"", after being hung up on , I was told to go ahead and call a lawyer. Wow, not what i was looking for , I have lived in this canyon since 1977 and I couldn't believe the outright NASTY treatment, "" they refused to even show me there business license!!!! All i can say to my neighbors is BEWARE OF CANYON AUTO WASH more