Canton Center Animal Hospital

I can't believe we are reviewing the same vet office. I started going there about 24 years ago because I had a bird and they were the only vet near that treated birds. I have continued going, seeing all the vets there, taking in birds, dogs and cats, and I have NEVER experienced anything like what these other two folks describe.\r \r In particular, the staff behind the desk are some of THE most professional, helpful and knowledgeable vet staff I have met Because I participate in rescue, I have become familiar with many other vets in the area. Canton Center Animal Hospital is so much better than most any vet I have run into, When I do find a vet office that is on par with them, the facilities usually do not have the same range of expertise and equipment.\r \r I have many, many times called and received helpful information from the tech/desk staff to decide whether one of my fosters or my own pets needed to come in for an issue. They have always been right on that information and I trust them when they tell me something. I would not say that about most folks. I am a analyst by trade and tend to question everything. I have no reason to doubt their knowledge and they are ALWAYS kind and helpful.\r \r Either these folks are confusing this vet with Canton Animal Hospital, or I would tend to think their review is skewed. There is just no way that my vet / vet staff ever treated anyone as described. \r \r Make up your own mind rather than listening to these reviews. I have not, in 24+ years regretted choosing them, except they are much further away from me than a dozen other vets. I choose to go the extra distance, even though I no longer have birds. It is so easy to destroy someone's reputation on the web......really is disturbing to see these comments, more

Our beloved Yorkie died after poor care at this clinic. Our dog died from a horrible infection in her teeth of which another vet diagnosed. Fore three years this vet told us our dogs teeth were bad and never ONCE gave us any direction or advise as to what to do with her. After her symptoms were growing worse were went to several other vets and finally found that her teeth were in terrible shape. Unfortunately by then it was to late. Our dog suffered terribly from the infection and we had to ask for an antibiotic of which he prescribed the wrong one according to the dental vet we found. When I called this clinic and told them about the dental vet we found they said they refer people there all the time. But never once did this clinic make any such suggestion to us. My mother in law has our dogs sister and her vet has kept her dogs teeth cleaned and pulled whatever was bad years ago. This could have been prevented if he would have only suggested to DO something about her teeth. The last time we were there he took her teeth and moved them back and forth and just said they were bad. more

If you can deal with the crabby, unhelpful rude ladies behind the desk then it's a great place to take your exotics, we have been there numerous times due to a very ill guinea pig, each time the staff at the front desk were awful! the last time is what did it, the vet was running behind due to a sick rabbit (hey that happens no big deal) but we were never informed as we checked in, it was not till an hour after our appointment I went and asked what was going on, finally got an answer (with total attitude) I asked if she could see how much longer it would be because I had 3 crabby kids with me and could not wait much longer, half hour passed and still she never even came to me and said anything so we walked out and left, never got an apology phone call or nothing. I even called the office manager to complain about the lady (don't know her name but she has a tattoo on her neck) and the office manager never even bothered to return my call, so we will be looking for a new vet. more