We were searching for end of life services. First call was answered but never returned. Waited one week and called back. Rude, insensitive, didn't want the case fi she was going to die in the next 30 days. The woman I spoke to informed me it was ""lunch time"". Is there a time when it is appropriate to make this sad call? Never, never again. I hung up in tears.
Pros: ?
Cons: rude, insensitive, nonresponsive
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