I was skeptical about purchasing cabinets from Cabinets to Go, but insisted on visiting the store and forming my own opinion. After all, I found out about the company when their cabinets were featured on H G T V. I am so glad I did. The sales staff was helpful, but not to the point of being pushy. After collecting numerous quotes from other cabinet stores (chains and local small businesses), I received a surprisingly, unbeatable price from the manager at Cabinets to Go (almost $4,000 less than the least expensive quote I had previously been given from a big chain competitor). Before signing on the dotted line, I relayed my initial reluctance to purchase, to the store manager. I told him I read the not-so-stellar online review and found it concerning. He acknowledged the previous customer s complaint, and assured me that, in the end, everything was handled to the customer s satisfaction, AND that he regretted the inconvenience it caused her. It basically came down to the fact that I was thoroughly impressed with the product, and found the staff to be likable and earnest, not just salesmen trying to make a quota. The manager even sat down with my contractor, went over the measurements, made small changes and suggestions in planning out my amazing kitchen. With the money I saved on the actual cabinet purchase, I was able to afford the high end granite I had only dreamed about, instead of the usual bland stuff everyone gets. My kitchen is better than I thought it could be and looks like something out of a designer magazine. I couldn t be happier. Although I like to read reviews before patronizing a business for the first time, I m glad I decided to see for myself . It helped that my contractor, whom I know and trust, liked Jerry and found him to be knowledgeable when it came to the construction end of things. On a side note, I went over each cabinet with a fine tooth comb, looking for flaws. There were a few tiny nicks caused by my contractor, but my salesperson recommended I purchase a touch up pen (that Cabinets to go sells, at little cost) for just such an occurrence. I would recommend this business and their products, due to my experience with them. My kitchen is better than I thought I could afford.
more