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CARSTAR Chantilly Auto Body

5.0
112 reviews
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id: 31346048
marker

4530 Stonecroft Boulevard
Chantilly, VA 20151

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(703) 263-9599
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Auto Body Shop

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Reviews
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Best

The car took a few days longer than originally expected since the bumper had to be replaced. Melanie kept me informed by e-mail throughout the process and advised me of the additi...

Worst

All reviews seem positive

Friendly! 9/9/2013

I would recommend you guys to my friends. Very friendly staff and very helpful. Thank you for everything! more
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Editorial review from Citysearch 9/9/2013

I would recommend you guys to my friends. Very friendly staff and very helpful. Thank you for everything!\r more
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Great! 8/28/2013

Great working with you all again. Good customer service. more
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Editorial review from Citysearch 8/28/2013

Great working with you all again. Good customer service.\r more
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Friendly! 8/23/2013

Carol was helpful, warm & friendly. I felt very assured that the problme would be well taken care of. Daily communications from her was informative and helpful. Brittany at the rental car agency was warm. friendly and helpful also. Altogether, a good experience. more
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Editorial review from Citysearch 8/23/2013

Carol was helpful, warm & friendly. I felt very assured that the problme would be well taken care of. Daily communications from her was informative and helpful. Brittany at the rental car agency was warm. friendly and helpful also. Altogether, a good experience.\r more
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Very pleasent! 8/14/2013

Very pleasent experience here. Thank you. more
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Editorial review from Citysearch 8/14/2013

Very pleasent experience here. Thank you.\r \r more
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Best repair shop ever 8/2/2013

The entire process and experience at Chantilly was better than any I've experienced with any sort of repair shop (of any type). From having an Enterprise desk right on the premises to the way you handled the customer service (Lisa and Chris) throughout, to the small but incredibly appreciated touches like detailing the inside of the car, the experience was phenominal and exceeded all expectations. I have no idea how much it costs you in labor time to vacuum/clean the inside of people's cars, but touches like that are the things that make customers never consider going elsewhere. I've already told at least 6 people how impressed I've been with your shop. In the very near future I'm going to launch a blog on strategic communication and branding- and I will write a blog entry on Chantilly Auto Body. Thank you for everything. I'm a fan, and will strongly recommend people to your company whenever there is an opportunity. more
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Editorial review from Citysearch 8/2/2013

The entire process and experience at Chantilly was better than any I've experienced with any sort of repair shop (of any type). From having an Enterprise desk right on the premises to the way you handled the customer service (Lisa and Chris) throughout, to the small but incredibly appreciated touches like detailing the inside of the car, the experience was phenominal and exceeded all expectations. I have no idea how much it costs you in labor time to vacuum/clean the inside of people's cars, but touches like that are the things that make customers never consider going elsewhere. I've already told at least 6 people how impressed I've been with your shop. In the very near future I'm going to launch a blog on strategic communication and branding- and I will write a blog entry on Chantilly Auto Body. Thank you for everything. I'm a fan, and will strongly recommend people to your company whenever there is an opportunity.\r more
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Quality work! 7/30/2013

It is impossible to fully express how impressed I have been with my Chantilly Auto Body experience. My car looks fantastic, the sheet metal, paint, and other work you did on my car makes it look like it is brand new. Above quality work and experience! Thank you, Thank you!! more
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Editorial review from Citysearch 7/30/2013

It is impossible to fully express how impressed I have been with my Chantilly Auto Body experience. My car looks fantastic, the sheet metal, paint, and other work you did on my car makes it look like it is brand new. Above quality work and experience! Thank you, Thank you!!\r more
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Amazing service! 7/24/2013

Amazing service, always kept me informed on my car's status every day! more
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Editorial review from Citysearch 7/24/2013

Amazing service, always kept me informed on my car's status every day!\r more
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Tremendously happy! 7/17/2013

I was tremendously happy with the rust removal and restoration to my car. I previously had some work related to a tree falling and scratching my car. I was really happy- Rob was a fantastic resource and outstanding representative of your organization. My vehicle was even ready a day early! Thank you so much:) more
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Editorial review from Citysearch 7/17/2013

I was tremendously happy with the rust removal and restoration to my car. I previously had some work related to a tree falling and scratching my car. I was really happy- Rob was a fantastic resource and outstanding representative of your organization. My vehicle was even ready a day early! Thank you so much:)\r more
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Excellent service 7/9/2013

Excellent service!! I have recommended you to several friends! Thank you! more
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Editorial review from Citysearch 7/9/2013

Excellent service!! I have recommended you to several friends! Thank you!\r more
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Better than expected! 6/28/2013

My experience was much better than expected!! Thank you for meeting all of my needs. more
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Editorial review from Citysearch 6/28/2013

My experience was much better than expected!! Thank you for meeting all of my needs.\r more
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Owner Message

  • CARSTAR is North America's largest franchise network of independently owned and operated collision repair facilities with more than 700 locations in 35 states and 10 Canadian provinces. CARSTAR specializes in auto body repair,auto glass repair,and collision repair. We're experts in taking care of your car and pride ourselves on our impeccable service! Come visit your local CARSTAR for all your auto repair needs.

    CARSTAR Chantilly Auto Body is a member of the Tesla Approved Body Shop Network. Our repair facility has been factory trained and equipped to rebuild Tesla vehicles to the original vehicle specifications for structural integrity and quality of finish.

Additional information
  • Hours: monday: 08:00-18:00, tuesday: 08:00-18:00, wednesday: 08:00-18:00, thursday: 08:00-18:00, friday: 08:00-18:00, saturday: 08:00-12:00
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