A/C went out Thurs night. I called Byrd in the morning and they said they would have a technician at my house between 1 and 3 pm. I asked them to do everything they could to get here closer to the 1:00 time as I am selling my house and had a showing but would understand if they couldn't make it until 3:00. They did not show at all so I called at 3:05. They then told me they had me scheduled between 3 and 6. They had 2 jobs ahead of me in Rincon and couldn't pull them out of Rincon to go to Pooler and back to Rincon. I said it was unacceptable. They responded, ""...the best we can do is call when the technician is on the way."" I canceled the appt and scheduled service with another company. WAY less expensive by the way. DO NOT USE BYRD! THEY ARE ABSOLUTELY HORRIBLE!
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