Burnsville Auto Repair

I had a defective part that was under warranty and it cost me nothing to have them fix it. more

I am happy with the experience I had with this shop. They did a minor job for me, but did a perfect job. You can bet that I'll be back! more

A&A Auto has a very nice lobby. It was clean so I didn't mind waiting there while the car was fixed. They explained everything clearly and weren't pushy about unneeded solutions. I'm very satisfied with my experience. more

A&A auto services is a great business to deal with. I thought they did a great job and did it quickly as well. I would use them again! more

I can not recommend A & A Auto Services enough. They always take good care of my car, and never try to pressure additional repairs onto the bill. They fix what needs to be fixed, and charge only for the work they complete. more

I do not suggest this place to anyone. I worked there and quit because the owner would make violent threats against me, such as beating my a** and stuff. Also a lot of the workers skip a lot of things they are supposed to do (e.g. fluid levels, fluid cleanliness, brakes and so on.) just to get the car done faster. A bunch of coupons and stuff is a typical gimmick to get you to come back. It does not guarantee you good service, and you end up paying more in the long run. If you want your car worked on well go to a small business. You may pay a little more but they put their heart into the work. more

I had my oil changed at A and A and when i got my car back it had a dent in the hood that i had never seen before on the drivers side . I told the guy that was driving my can hay what about that dent ? He tolled me oh we did not do that you just what a new hood . So i got a estimate to fix not repalce my hood it will cost me 830.00 to have my car look like it did before A and A worked on it . I have made a claim with the BBB and went round and round for over a mounth with no positive result . I did talk to the owner of A and A about this matter he tolled me to get lost . \r you might think this is a good year dealer but its a franchise and not a real good year they just use the name and reputation of good year but if you take your to A and A i will tell you you will have a bad year .\r \r DONT LET THIS HAPPEN TO YOU !!!!!!!!!!!!! more

At A&A Auto Services (Burnsville GoodYear), we provide a 12 month, or 12 thousand mile warranty, on all repairs. It states on the customer reciept: ""Warranty work has to be performed in our shop & cannot exceed the original cost of repair"". The customer has denied us the opportunity to repair the vehicle under warranty, by bringing the car to another unauthorized facility and had the repairs made there. This voided the warranty for the services we have provided. The policy of our shop,as well as any nationwide GoodYear location, states the customer can return to the original repair location for warranty services,or any other authorized GoodYear facility, If the breakdown occurs farther than 25 miles from the original repair location. Based on these facts, we deny any claim against us for the refund of any money. more

I would never recommend ANYONE go to this shop, they are scammers and liars. Last April they installed a power steering belt in my car, 6 months later it somehow flipped over causing the power steering to go out WHILE I WAS DRIVING. I got it repaired elsewhere and when I asked a&a to reimburse me for the faulty belt and work they wrote me off. I went into the shop twice and called three times. Each time they told me I would be contacted by a specific date and never was. The second time I went in about this issue, the manager was rude to me. (In front of other customers!!) It's been over a month and it seems they are just hoping I will forget about it. They never offered to reimburse me or offer me any services of any kind for this dangerous inconvenience. Their motto is ""A&A does it right the first time."" I'm proof that they aren't. more

We love A&A Autoservices! They are honest and thorough and run a clean, well-ordered garage. Best thing about A&A: they will check out your car and let you know what needs to be done, and in what order. They'll let you know what needs to be done right away and what can wait until next time--they don't push you to do it all immediately unless it's something dangerous. When they fix the car, they do it right the first time, and if anything doesn't seem right, they will look at it again and make any needed adjustments. One time, after working on one of our cars, they called us back and said they'd made a mistake on the bill. Then they gave us a partial refund. How often does that happen when you take your car to be serviced? more