Burkett's Pool Plastering Inc.

My husband and I love the look of our backyard and pool now thanks to Burkett's. Definitely a job well done! We love it! more

This is the most professional contractor I've ever worked with. I defintitely recommend Burkett's to everyone who needs work done to their pool or backyard. more

From beginning to end, Burkett's was a pleasure to work with. Excellent communication & follow thru; quality work;thorough clean up. more

I am completely satisfied with the work performed. It was definitely a job well done! more

This has been the most hassle free experience with any contractor period. Starting with the sales person Mark Tromblee, he was the most patient and helpful. We had our pool shallowed. The team that came in was very professional and I cannot find a single thing that they did not do well. I was informed each step of the way, got done in exactly the time they said, cleaned up after they left. We have had a lot of work done at home and none of the other jobs compared with this one on how smoothly it went. Wish them the best. more

The professional manner in which we were treated - always calling back if questions arise, the hardworking, pleasant crews that did each phase - and the clean-up after the job was much appreciated. We highly recommend Burkett's to all that ask. more

Burkett’s Pool Plastering is committed to providing superior customer service and responds to all customer concerns. I can be reached at burkettsrich@yahoo_com for inquiries regarding our services and our ongoing commitment to our customers. We are proud of our Better Business Bureau A+ rating and our good name in the pool industry. Feel free to contact me at burkettsrich@yahoo_com at any time! more

I wish I would have listened to the warnings of other reviewers. Burkett's is simply bad. They don't care to call you back. Even when the sales reps and service staff acknowledge that you've been wronged, there is nothing they can do about it because the owner will not take reponsibility. They don't call back, they don't follow up, and ultimately, they screwed up our pool plumbing! Costing us about $2500 to have another company ru-plumb what they've messed up. We will be taking them to small claims court...what a hassle and a terrible company. I don't even know how their employees look themselves in the mirror, let alone Rick the owner. more

We contacted Burkett's about a month ago to get a quote for liner replacement on our pool. The customer service representative was friendly, took our information and said that a contractor would be contacting us shortly to make an appointment. Almost 2 weeks went by without a call. I called Burkett's to follow up and the representative was unable to locate our information so I provided her our contact information once again and was put in touch with their contractor. The contractor arrived on time but was clearly inexperienced. He was unable to visually estimate the size of our pool, depth, liner type, etc which we found strange. He then asked for the paperwork regarding our pool. I gave him our folder and he copied down the liner type and said he'd order it. He then contacted me the next day and informed me that Burkett's does not work with our pool brand. Okay, would've been helpful of the phone representative to mention that to me two weeks ago, and I would think that he should have been aware of what brands his company works with?? He then offered to send out a contractor who could remove the pool and replace it with a built in pool. Its been 2 weeks and we have yet to hear from the contractor. I contacted Burkett's today to follow up and explained our situation and she curtly said that they don't work with our brand so I asked if it were possible to convert our pool to a brand they do work with. She said no, that is not possible. I'm not sure how that is not possible if it is a matter of removing the old pool and replacing it with their own product- wouldn't they want to provide service AND make more money from us?? Frustrated, I asked if she could provide me with a referral and she said " Sorry, nope." Can't say we received a whole lot of satisfaction from this experience. It has been frustrating from the start. I will not be referring friends and family. more

The employees were courteous and did an excellent job. I like the look of the finish product! Thank you! more

Our new pool is beautiful! This company was great from the start of the project to the finish! I will definitely recommend Burkett's to anyone wanting a great looking pool. more

One of the best companies I have had work done by. I have already referred this company to many of my friends! more

Very professional staff and crew. I highly recommend this company! more

Our new poolby Burkett's looks GREAT! We are so excited. And we’ve been very pleased with the whole experience. From the advice that we got when picking our our pool materiels to all the crews and foremen that came by the house we were super impressed. Everyone was very courteous and worked really hard. We are recommeding Burkett's to all fo our friends. more

Our experience with Burkett’s in the restoration of our pool and backyard was an experience that truly exceeded our expectations. Quality materials, professional craftsmen and great communication throughout the remodel made their staff an absolute pleasure to work with. We can’t say enough good things about Burkett’s as they turned our pool and backyard into a “vacation paradise” at home. Thank you so very much! Pros: Way too many to type Cons: Nothing at all! more

I love the new pool and I'm very happy with all the work Burkett's has done! THANK YOU!! Pros: Excellent work, clean up was great Cons: mild difficulty in reaching the start-up tech more

One of the best organized company we've ever dealt with. We will definitely recommend Burkett's! Pros: Straight Forward, maintained organization throughout process more

Very professional all the way around. Very impressed and love the new look of my pool. Pros: staff, communication, quality of work Cons: Nothing more

Everyone was very professional. I was always kept informed on time and progress. Pros: Staff = professional, courteous more

Everyone, from the salesman to the start-up tech was fantastic. Thank you!! Cons: none yet more