Next day service, good. Drain water heater, replace $10 thermocouple, clean burner and vacuum out said cost would be $485 to repair or $1348 to replace, unbelievable. I wouldn't pay that price, but still ended up paying $380 which in my book was still ridiculous when it took him about an hour's labor. Two hours more between travel and evaluation. Ended up with blotched carpet where a chemical wipe was used to try to clean up soiled mess from boots and trousers being dirty. They did pay Stanley Steemer to clean carpet, but blotchy spots are still there. I should have gone with local plumbers. Two locals said they could have done it cheaper. Lesson learned and hopefully I won't have any more issues with water heater. If you're on a fixed income, you should get estimates from other plumbers as well. Nice people, but do your homework.
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