Budget Truck Rental

I arranged by telephone a truck rental with Lenny at the Budget of Paramus DBA/Budget Truck Rental. I gave him my size specs & credit card numbers. It's done he said. However, then I read the two horror show reviews above in Insider Pages. Scary! "Should have checked," my wife said. "Should have, could have, would have," I replied. So I brought a list of three alternative rental sites along with me to the truck pick up. Then we met Lenny at the counter. Calm and cool as a cucumber. He had gotten me a truck when he didn't have any the previous nite when I checked. Loaned me a rope for packing. This man is a pro. He worked for Ryder when they got taken over by Budget. It's simple for me. And it should be for you. When you need a truck in North Jersey, you got a friend in the business. Call Lenny in Paramus at 201 652 7575. The other guys and gals I called didn't measure up. I am a cancer physician and my wife is a basic medical scientist as well as art book publisher. We have no affiliation with this company. I don't know what goes on elsewhere with Budget Truck but this guy has been doing this for a long time Pros: null Cons: null more

I totally agreed with the review for Budget of Paramus DBA. Terrible experience had at Budget Truck Rental in Rochester, MN ( Rochester Tire and Auto). We booked four months and even reconfirmed it a week ahead. Two days before I called to get more information of our truck, the dealer, Dick, said "You have no truck for you" without any explanation and apology. Then, somehow I talked to their area manager "Joe" in Denver who said he would have a truck for us on the day as we reserved. The day I showed up at the rental shop, there had no truck for us. What a SCAM, Budget does to customers every time ((changing or cancelling your reservation without any warning and calling). Don more

I would highly recommend using another dealer if you had any intentions of renting from Budget. They said a truck was not available because it had not been confirmed 72 hours in advance even though the website says 24. Once I got the truck, it was provided 7/8 of a tank and they insisted full by sight. Got charged on return even though returned at same 7/8 - photo's to prove. Truck broke down 112 miles into a 1100 mile trip. EXTREMELY BAD CUSTOMER SERVICE FROM THE OWNER ALL THE WAY DOWN more