From the moment I called, I felt the persons I talked to on the phone listened, took notes and paid sincere attention to my questions and requests. I called for a service call to diagnose any problems I may have with the heating and air conditioning as we had and eleven year old unit and had recently had a water leak in our house. Mr. Kelly examined all of the units, explained thoroughly several options, wrote each down and left options which were clear and reasonable. He even called another person to confer, which was added security. We followed through with the maintenance plan and feel secure this is a good company to trust.
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