In fairness, I should point out that they didn't charge for removing a nail from my tire (it didn't penetrate, so there wasn't a flat to fix), and were generally cheerful most of the time. I've seen more lavish waiting rooms (some with deep, wide armchairs, others with Keurig K-cup coffee machines), but this is a standard decent oil-change experience (coupon price $17.96, after fees and taxes $22.51) and I believe I might return. I might even try harder to be sweet about declining add-on services.
more