Bryant Heating & Cooling

Claim
marker

23 E 32nd St
Latonia, KY 41015

marker
(859) 652-7273
Incorrect info? Correct your listing
Photos
Bryant Heating & Cooling - Latonia, KY
Reviews
( 88 )
( 4 )
( 0 )
( 0 )
( 0 )

Best

Nick and Bill were courteous and professional. They explained the system well. They completed the work in a timely fashion. They left the work areas clean.

Worst

All reviews seem positive

Outstanding Service from start to finish! 7/14/2018

I had an air-conditioning emergency the day before I left out of the country and called for an appointment on the 24 hr phone line. The customer service personnel was professional and very sympathetic. Although I was not a prior customer, she was able to get a time for me before I had to leave. Scott came to evaluate my system and was not only professional, but very helpful and gave me detailed information on my issue. Scott was a lifesaver! He was able to restore my air-conditioning temporarily so I was able to keep my plans and feel confident my home would be cooled when I was gone. Scott is so knowledgeable and made me feel like I was in very good hands. I can't express how much I appreciated the prompt service and friendly faces. So professional but kind as well. Upon returning to the States, I had a new central air installed. And the team was just as professional and efficient as Scott. Caleb was the lead installer and WOW. He was very prompt and got right to work. He explained everything and left my yard and house as tidy as a pin! Its been working fabulous and my home is cool and comfortable. I highly recommend Bryant and their professional team. You won't be disappointed!! more

Our Experience with Bryant 7/12/2018

The team that arrive out today, George, Edis, Calob and Destin were very friendly and professional. They arrived on time and began to get to work right away. It seemed like no time for them to get our new furnace and A/C installed. They took time to go over how to use our new thermostat and made sure each of our vents had air flowing out of them, which our old system did not. Also I can not forget Chris who provided the estimate. Chris did not make us feel pressured and provided us an honest quote. The process could not have been smoother. more

On Time and Helpful 5/18/2018

Had a small issue with a loose wire which was fixed quickly and very reasonable price. Mike called prior to coming, and was definitely within the window of service. He also asked if we had further questions, and assisted on suggestions about vents, returns, and insulation. more

Great Job 5/8/2018

Installation of the new air conditioner today went great. representative checked out the old unit yesterday and the new one installed today, before the hot and humid weather is upon us. Thanks so much for the professional and great job done by Nick and Edis. more

Great Experience 5/8/2018

When service time came around this year for a our air conditioner check up, I had recently received a ad in the mail for Bryant Heating and Cooling. The price was considerably less ($64.99) than we normally pay so we decided to give them a try. Mike W. was our service rep his professionalism, politeness and knowledge about his work were evident from the start. He took the time to answer our questions and explain any work or recommendations in detail. We are also in need of purchasing a new air conditioner as this one has lasted 20 years and based on how Mike worked with us have decided to purchase from them. They install quickly (purchased on Tuesday, install on Friday for us). We so appreciate this kind of experience from a service company — Thank you Mike W. And thank you Bryant Heating & Cooling. more

Great Service 5/8/2018

George and Anthony were very courteous and professional. Able to install new furnace/AC in one day. Appreciated the quick response and great customer service. more

Very professional 4/23/2018

Mike was very professional and gave a detailed analysis of what he did today and what I should be looking for. If I saw any problems he left instructions of how to get a hold of him to come back. I would highly recommend using Bryant. more

Furnace replacement 3/16/2018

Mike W responded and was extremely professional and assisted in obtaining financing and expediated the process of getting our furnace replaced. Tireless effort, and trustworthy. Would recomend his and their services to anyone! more

Who ya goona call?? ... "Bryant!!!" 2/1/2018

I couldn't be happier with the level of service provided to me by Mike W. from Bryant. He saved the day and made me a new loyal Bryant customer for all my future heating and cooling needs. He called beforehand to verify the appointment then arrived on time. He used shoe covers before entering my house and was polite while staying friendly. He had an extensive knowledge of his industry and was able to explain them to me in layman terms. Thank you Mike W. for the truly pleasant experience. You have set a high bar that will be hard for any to surpass. more

Maintenance 1/26/2018

Great job more

Excellent 1/3/2018

Excellent service fast and professional. We couldn't ask for any better more

furnace and air instalatio 11/2/2017

I had a service call of no heat during cold spell. I called service and got a great response as soon as possible. Scott came out quick and got the furnace running, but advise me the furnace needed to be replaced. Thank goodness for this employee. My wife and myself are elderly and I am a disabled Veteran so it meant a lot He made arrangements as soon as possible for us. Next Mike and his helper came out and really both worked hard and long in the cold. They did a Great job taking care of us one Giant pat on the back for all three. Scott called to check with me. You got Three right here you should be proud of them great employees. Thank You guys from the bottom of heart, in this crazy world we need good people. God Bless. Gary & Sue we will never forget. Thank You 5 stars all the way more

Preventative Maintenance 9/12/2017

Just want to say that I had Mike Weber out to do a check on my air conditioner and furnace and did an awesome job. He is a super nice guy and very knowledgeable. Tim was with him as well and was very courteous as well. I was very impressed with the service and it was very affordable. more

bryant heating & cooling covington, ky 9/8/2017

The technician Robert Bemmes was polite answered all my questions and even had a few suggestions. He performed his job excellently and I would request him again. more

Excellent service 6/23/2017

Mike provided excellent service during an annual AC maintenance. He was professional, helpful and thorough. more

A/C not cooling 6/18/2017

Phoned us ahead of arrival and arrived ahead of schedule - thumbs up - to investigate our a/c not cooling and diagnosed the problem at a very reasonable $ rate, especially as it was a Sunday afternoon. Armed with his diagnosis, we were able to send the information to our warranty company for approval. Look forward to him conducting repairs when approved by our warranty company. more

Tune Up 6/8/2017

Mike W. Came to our home to perform a check up on our A/C unit. He was very professional, and courteous. He was thorough, and pointed out what he was checking, and any issues that he saw. When the time comes for us to replace our unit, we will look to Bryants to take care of us. more

Mike W excellent assistance 6/7/2017

Mike was very professional and patiently answered all my questions. more

Review 6/7/2017

Did a great job with our service. Gave honest assessment of system. Timely. more

Excellent Service 6/3/2017

Scott came to my home on May 30th 2017 due to our air conditioning not working. In years past we had gone with another company which failed to meet our satisfaction as of recently. I received a postcard for your company in the mail and thought I would give you a try, which was a great decision on my part. After accessing the problem he explained three different options I could go with in order to remedy the problem. I chose to go with a credit application to have a new unit installed, because after Scott's explanation and expert opinion, I felt this was my best option. Even though I informed him that I may not qualify for the credit he was very understanding, and non judgemental in continuing the application. Unfortunately the answer was no for the application. Scott sat then thinking and guiding me to other avenues, such as a co signor, or having my husband apply with me as well. Although those options would not work for me Scott did everything he could to help my family have a comfortable and cool summer. He was very knowledgeable, friendly and sincere during this visit. I would definitely tell my friends and family about your company. Thank you! more
< Previous 1 2 3 4 5 Next >
Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021
Owner Message
  • Free Estimates On Installation, No Extra Charge On Weekends, Lic# Mo1849

badge