I have a heat pump in my home. I called Brunson to come out and take a look at it because it wasnt running right. They said they would be their that day and never showed up. I called them the following day and they told me that the tech had to work late and couldnt get to me so they rescheduled it for the next day, but no one ever called me to let me know. When the tech showed up, he was very unprofessional looking (shirt not tucked in, unclean uniform, unshaven and dirty smelling). When he came into my house, he tracked mud on the carpet. He ended up talking on his cell for about 20 minutes before I asked him to leave. NEVER AGAIN WILL I CALL BRUNSON.
Cons: where to begin
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