Brownie's 24 Hour Towing Service

I just had an undesirable experience with this company. I called for lockout service. I had locked my key in car with engine running. I called and was quoted $35.00 for call, I repeated, $35.00 back to him, he said, yes, then I ask about a Senior Citizen discount, he said, "no". He ask, did I have insurance, I said, liability, only. But come on I'll pay the 35. It took him about 18 minutes to respond. He used a big rod to pry the door out and reach through to the electric window. This worked, but scratched my paint job to bare metal. Then he raised the price to $45.00.I informed him that I would report this to the BBC. Which I will be doing. This is just another instance of a business ripping off senior citizens in distress. Hope this helps keep someone else from getting ripped off. more

When I needed my car towed to the dealership, Brownie's 24 Hour Towing Service was at my home within 30 minutes of my calling them. I had called around to other towing companies and was told that it would be the next day before they could help me. The tow truck driver was extra careful with my car and told me that he would treat it as if it was his own. Once we arrived at the dealership, he waited to make sure that I was going to be happy with the service there before leaving. They are top notch as far as I am concerned. more