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Browncroft Garage, Inc.

5.0
42 reviews
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id: 27654766
marker

762 Atlantic Ave
Rochester, NY 14609

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(585) 288-5050
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Reviews
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Best

Can always count on getting in and complete and timely work always done!!!

Worst

All reviews seem positive

Honesty, efficiency and great customer service 4/14/2016

Can always count on getting in and complete and timely work always done!!! more
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great honest service 3/24/2016

I have been a customer for many years, including under previous ownership. the garage has always been honest with me, explaining repairs, and, even avoiding repairs they deemed unnecessary. more
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Reliable,cost effective 3/19/2016

Great experience, always keeping you up to date with how long it will take in case you need to arrange a ride with family/friends more
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Fast, Polite, Easy to Schedule Service 3/18/2016

Great service from Browncroft Garage on my Pilot! Quick in and out for an oil change. more
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Satisfied 3/18/2016

During my inspection it was recommended that my wipers be replaced. The wipers they installed work better than any wipers I've used before. more
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2008 Buick 3/18/2016

My wife is happy. more
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Reliable and Professional 3/15/2016

I bring all my cars to Browncroft Garage. They are thorough and conscientious and never push any unwanted or unnecessary repairs. I have total confidence in their work. more
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Great first visit! 3/4/2016

I had an incredibly positive experience my first trip in to Browncroft Garage- everyone was professional, polished, knowledgeable and honest. They were able to save me quite a bit of money compared to the dealer estimate and only did the work that had to be done, nothing more. They were able to give me a loaner car for the day and had the work completed by the time my work day was ending so I could pick up my car on the way home. I'm absolutely thrilled to have found Browncroft Garage! more
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Awesome and honest service! 3/2/2016

My car tends to have several different issues, all at the same time, without warning. Thankfully, Scott is able to take my car in, at a moments notice! He and his crew do a great job of fixing my car promptly and returning it to me with a smile. Thanks so much, as always! more
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Great service 2/16/2016

When my battery failed a call to Scott saved the day. He was able to get me right in and install a new battery more
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New customer 2/12/2016

I am a new customer was referred by a friend. I came in for an inspection and oil change. I was very pleased with the service. It is always so nice to be able to take your car to a place you can trust and this is one of them! more
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Competent and pleasant staff 2/8/2016

I would gladly recommend the garage to a friend, just as a friend did to me more
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Back on the road in one hour ! 1/27/2016

Thanks to the crew at Browncroft Garage, my car was diagnosed and repaired, while I waited. I was out on the road in about one hour and was able to complete plans I had made, that day ! Thank You, again. more
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Accommodating, friendly, good work, fair pricing honest. 1/21/2016

Loved it. Will be my go to mechanic. Sent my son there and he was equally satisfied. more
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CRV review 1/8/2016

Honest, trustworthy and respectful more
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you guys rule 1/7/2016

fast, reliable. good dudes. more
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Great techs, Great owner, very good communication, on time completion of service. 1/7/2016

An absolutely "no worries" shop to bring your vehicle for service. Great owner,and very good techs. What more can you say! more
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Great service 12/29/2015

Took care of me right away. more
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Excellent Customer Service 12/15/2015

I have been taking my car here over the last year for a variety of issues. They have exceeded my expectations of customer service and always go above and beyond to ensure they fix the problem at the most cost effective way possible.they also know how to work with my extended warranty company and that in turn has yielded higher out of pocket savings for me! I truly appreciate them and how they operate. They are the 1st shop where i don't feel like they may try to rip me off because i don't know about cars. I 100% recommend checking them out! more
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