Brothers Marine Transport

I contacted this company 10 days ago and set up a specialized haul and was told today was the first available day by the dispatcher Eugene . I called yesterday to confirm and was told that the driver/owner John would be there between 830 - 900 . I showed up at 800 and at 900 no one had called or shown up yet . I called the dispatcher and there was no answer . I tried to call John and his phone was off until 1005 . I had reached the dispatcher around 915 and he told me that John had a out of town run and was on his way back . I talked to John at 1005 and he told me that the truck had been in the shop since yesterday . I still don't know what really happen . I had to contract a different company that showed up within a hour . I had several conversations with both John and Eugene throughout the day about what went wrong and didn't get any real straight answers . I AM VERY DISAPPOINTED IN THE PROFESSIONALISM AND THERE LACK OF COMMUNICATION !!!!!!!!!! I WOULD BEWARE OF THIS COMPANY IF YOU HAVE A TIME SENSITIVE SPECIALIZED HAUL !!!!!!!!!!!!! more

we used brothers on aug 8th to move a 14x49 cloud nine from fort loudon marina tn, to marietta ohio. johfn was on time and very professional. when he arrived with the boat we unloaded it with no problem . then the trailer got stuck on the ramp, we called a wrecker and 2 hours later he was on his way with not one word of a complaint about the hold up. john and his crew are the best. you would be well advised if you need a boat hauled to give these guys your business and trust !!! pat and rick gray ( very satsisfied customers) more