Brothers Collision & Mechanical

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4401 Lake Ave
Rochester, NY 14612

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(585) 532-5151
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Brothers Collision & Mechanical - Rochester, NY
Brothers Collision & Mechanical - Rochester, NY
Brothers Collision & Mechanical - Rochester, NY
Brothers Collision & Mechanical - Rochester, NY
Brothers Collision & Mechanical - Rochester, NY
Brothers Collision & Mechanical - Rochester, NY
Brothers Collision & Mechanical - Rochester, NY
Reviews
( 75 )
( 4 )
( 0 )
( 1 )
( 4 )

Best

I had some routine work done (coolant system drain, flush and refill and an oil change). Rather than have me wait around, Dan drove me home when I brought in my car and then picke...

Worst

I brought this vehicle in for an inspection with an engine check light on. The car stayed there two weeks and had multiple problems with the check engine light. A wheel bearing ne...

close by and convient 4/20/2013

Cleanand friendly personel more

Friendly and Clean 4/7/2013

The staff was friendly and accommodating. The facilities were very clean. I will be a return customer. more

Great service! 3/17/2013

Thank you for an honest and professional job my truck (twice) recenttly, everyone! more

Puts the customer first 3/15/2013

Jamie has been very helpful and very honest as to condition of my vehicle...rather than trying to score one big ticket sale, she was honest and has earned my business in the future and I have already recommended Brothers to others as a result of her honesty. more

2002 alero 3/9/2013

I had wanted to have Brothers Collision inspect a used car I was considering for purchase, but for logistical reasons was unable to do so. I ended up bringing the car to another known and well-respected mechanic in my area. After I had made my purchase, I brought the car to Brothers anyway for service which I knew the vehicle required, not for an inspection, but simply for safe use. Brothers ( to my dismay and my expectation and relief) discovered a couple of problems the first mechanic had not discovered. These oversights were not hidden or hard to find, they were simply not caught. Nor were they insignificant. (It was this first mechanic's assessment, for which I paid by the way, which convinced mt that my decision to purchase was sound.) As most can understand, I was not at all happy to learn about the repairs that had been missed, but in the end grateful to have them discovered and reported in such a way that I could piece together a maintenance plan that would fit within my budget while not risking road-worthiness of the car. I do not like cars. I regard them as necessary evils of our day. Though I dislike car repair bills as much as anyone I am very glad to have Brothers Collision on my side in this never-ending battle. I know that when I go to retrieve my car after service that the job has been done properly and that any incidental or secondary problem that cropped up has been reported to me. Further, prior to beginning any costly repair, I get a phone call from Brothers to discuss repair options. I get to make the choice. It is not done, then brought to me after the fact. We go forward, together, with our eyes wide open and reading the same page. In short, Brothers Collision is competent, conscientious, caring, honest and fair. These are qualities which seem to getting rare rather than more common. They're friendly, too, which goes a long way in my book. If you cannot get by on a horse or a Big Wheel, then you are likely needing a car. You will want Brothers on your Speed Dial. more

Very nice people 3/9/2013

The shop always does an excellent job on any kind of work and the staff is very professional. more


very good place to go 12/12/2012

very helpful, excellent service more

Tiffany Sebastian 12/5/2012

Thank you for the wonderful service. more

Friendship and dependability 11/30/2012

Excellent friendly service - timely inspections/repairs more

I Feel Like a Family Member 10/19/2012

Having a relationship with the people who service my car, and "keep me safe" on the highways, is very important to me. I feel I'm more than "just another customer" when I bring my car to Brothers. I've tried other places in the area, but they don't give me that same sense of care, quality and respect. Brothers does, and I will continue bringing my car to them for service. more

Good experiance 6/7/2012

Great repair, great people, washed the whole car in and out, topped off the tires. Perfect pricing, done early. Not sure were these other people went but I had one of the best service experiences ever! more

Great repair, great people, washed the 6/7/2012

Great repair, great people, washed the whole car in and out, topped off the tires. Perfect pricing, done early. Not sure were these other people went but I had one of the best service experiences ever! more

Nice Job 5/24/2012

Great service. I love everyone that works at Brothers including the owners. The went above and beyond. Wonderful Job, as always, good service at a fair price. more

Great service. I love everyone that 5/24/2012

Great service. I love everyone that works at Brothers including the owners. The went above and beyond. Wonderful Job, as always, good service at a fair price. more

good job 5/14/2012

I had my car fixed after an accident and was very pleased. This was my first experience with auto repair and was vry happy. more

Friendly Great Service! 5/14/2012

I have always appreciated your great service and friendliness. I hope I can find someone as reliable in Georgia! more

good service 5/2/2012

I had my car fixed after an accident and was very pleased. This was my first experience with auto repair and was vry happy. more

Professional Service 4/17/2012

Professional service and staff. High winds damaged my door, I was given some options for the repair. The work was great and done on time (same day). They even gave me a ride home so I didn't have to wait in the shop. more

Service Was Excellent 4/2/2012

I thought that the service was excellent. They didn't waste anytime getting the job done, if I am ever in that area again, I will definitely keep that place in mind. The people were very courteous and nice as well. more
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Brothers Collision & Mechanical

Owner Message
  • We Dont Do Transmissions! With over 30 years of experience in mechanical & collision repairs, you are in expert hands. Started in 1979 by Dan and Bill Brothers, Brothers Collision & Mechanical continues to provide its customers with outstanding service and attention to detail.We are also opened on Saturdays til noon except from July thru August. For trusted and experienced mechanical and collision repairs in the Rochester, New York area, you only need to remember one name: Brothers Collision & Mechanical. So give us a call today!

Additional information
  • Hours: Monday-Friday 8:00am-5:00pm
  • Payments: Discover, Master Card, Visa
  • Neighborhoods: Howard Beach, Charlotte
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